Strategic Account Manager at Fresenius Medical Care

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Ability to negotiate and close deals with customers
Therapy knowledge and acumen to provide clinical demonstrations/support and training on product usage and best practices
Capability to identify, develop, and engage Key Opinion Leaders (KOLs)
Skills in data analysis to track performance and identify areas for improvement
Effective customer communication skills, both internally and externally
Cross-functional collaboration with teams like Sales, Technical Service, Marketing, and Clinical Teams
Ability to provide innovative and tailored solutions using product knowledge, market insights, and creativity

Responsibilities

Drive Therapy Upgradation and Adoption in the assigned market
Manage and grow relationships with Key Customers
Develop and execute sales strategies to achieve sales targets, expand business, and ensure customer satisfaction
Implement sales strategies for geographical expansion
Drive revenue growth through upselling, cross-selling, and introducing new products/services
Create and execute account plans via in-person customer visits and presentations, identifying growth opportunities and addressing challenges
Gain deep understanding of key accounts' business goals, challenges, and opportunities
Collect and analyze market data to identify trends, opportunities, and competitive activities
Communicate effectively with customers to address inquiries, resolve issues, and ensure satisfaction
Analyze sales data and metrics to track performance and identify improvements

Skills

Key technologies and capabilities for this role

Account ManagementSales StrategyRevenue GrowthNegotiationData AnalysisMarket InsightsKOL DevelopmentCustomer CommunicationCross-functional CollaborationTherapy Training

Questions & Answers

Common questions about this position

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What are the key skills required for the Strategic Account Manager role?

Key skills include sales strategy execution, account planning, negotiation, customer communication, data analysis, therapy knowledge, KOL development, and cross-functional collaboration.

What does the company expect from the Strategic Account Manager in terms of collaboration?

Expectations include cross-functional collaboration with internal teams like Sales, Technical Service, Marketing, and Clinical Teams to ensure seamless delivery, and acting as a solution provider with innovative, tailored solutions.

What are the main responsibilities of this role?

Responsibilities include driving therapy upgradation and adoption, managing key customer relationships, executing sales strategies, revenue growth through upselling, account planning, market insights, negotiation, KOL development, and data analysis.

What makes a strong candidate for this Strategic Account Manager position?

A strong candidate demonstrates therapy knowledge for clinical demonstrations, ability to identify and engage KOLs, skills in negotiation and deal closure, market insights analysis, and cross-functional collaboration to deliver tailored solutions.

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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