Strategic Account Manager at Rain

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

5–8+ years in Strategic Account Management, Enterprise Sales, or Customer Success leadership roles within fintech, payments, banking-as-a-service, or embedded finance
Proven track record of commercial success: Demonstrated history of exceeding revenue targets, with experience managing $10M+ portfolios
Strong negotiation skills with hands-on experience structuring complex commercial agreements, pricing models, and multi-year contracts
Payments & fintech fluency issuing/acquiring, card authorization & settlement, chargebacks, KYC/AML, compliance, and basics of stablecoins/crypto
Technical comfort working with APIs, and dashboards; you can partner with solution engineers when needed
Clear writer/speaker who builds trust from user ops to the C-suite
Bias to action, organized, resourceful, and excellent at running multiple workstreams to deadlines
Desirable but not mandatory: Experience with Hubspot, Salesforce or other CRMs
Desirable but not mandatory: Global account experience across multiple regions/time zones
Desirable but not mandatory: Exposure to fast-moving sectors like fintech, or crypto

Responsibilities

Own the customer lifecycle post-sales, through onboarding, and into adoption, renewal, and expansion
Drive expansion revenue through strategic upselling, cross-selling new products (Virtual Accounts, additional BINs), and geographic expansion opportunities
Lead end-to-end contract negotiations, renewals, and commercial discussions - structuring MSAs, pricing models, and multi-year agreements aligned to customer value
Serve as a trusted advisor to C-level executives, developing deep understanding of their business models, KPIs, and strategic initiatives
Monitor portfolio health and performance through predictive revenue modeling, KPI dashboards, and executive QBRs that track account growth trajectories and identify expansion opportunities
Anticipate customer needs, surface risks early, and guide accounts through scaling into new markets, products, and geographies
Act as the voice of the customer to Product teams, influencing roadmap priorities based on revenue impact and strategic account needs
Gather and amplify feedback to inform product roadmaps and new features; advocate for customers while balancing platform health

Skills

Key technologies and capabilities for this role

Account ManagementCustomer SuccessUpsellingCross-sellingContract NegotiationMSA StructuringPricing ModelsC-level EngagementRevenue ExpansionPortfolio ManagementRevenue Forecasting

Questions & Answers

Common questions about this position

What experience level is required for the Strategic Account Manager role?

The role requires 5–8+ years in Strategic Account Management, Enterprise Sales, or Customer Success leadership roles within fintech, payments, banking-as-a-service, or embedded finance.

Is this a remote position or does it require office work?

The position is hybrid.

What key skills are needed for this role?

Candidates need a proven track record of commercial success including exceeding revenue targets and managing $10M+ portfolios, strong negotiation skills for complex commercial agreements, and payments & fintech fluency.

What is the company culture like at Rain?

Rain's ethos emphasizes moving fast, thinking globally, staying agile, fixing issues proactively, chasing trends, and having fun, with a diverse international team.

What makes a strong candidate for this Strategic Account Manager position?

A strong candidate has 5–8+ years in relevant roles, a proven track record exceeding revenue targets with $10M+ portfolios, strong negotiation skills, and deep payments & fintech expertise.

Rain

Spend management platform for Web3 organizations

About Rain

Rain provides a spend management platform designed specifically for decentralized organizations in the Web3 ecosystem, such as DAOs and blockchain projects. The platform allows these organizations to manage their finances by integrating digital assets with traditional fiat currency systems, enabling seamless transactions. Rain's technology leverages blockchain infrastructure to facilitate instant and secure payments, allowing users to make real-world purchases more quickly than traditional methods. Unlike conventional fintech solutions that rely on outdated systems, Rain focuses on the unique needs of Web3 teams, offering a direct payment pipeline that connects them with vendors. The company's goal is to empower Web3 organizations to operate efficiently while maintaining the ability to transact with traditional merchants globally.

New York City, New YorkHeadquarters

2021Year Founded

$5.8MTotal Funding

SEEDCompany Stage

Fintech, Crypto & Web3Industries

11-50Employees

Benefits

Unlimited Paid Time Off

Flexible Work Hours

Health Insurance

Life Insurance

Equity Plan

Wellness Program

Team Summits

Risks

Nuvei's similar services in Latin America could impact Rain's market share.

Partnership with Portal and PayPal offers alternative payment methods, posing a threat to Rain.

Expansion into Latin America may expose Rain to regulatory challenges.

Differentiation

Rain offers a secure spend management platform for decentralized organizations like DAOs.

Rain leverages blockchain infrastructure for instant and secure transactions.

Rain integrates digital assets with fiat systems for seamless Web3 team operations.

Upsides

Rain's partnership with Paymentology enhances data-driven decision-making and customer experience.

Collaboration with Portal and PayPal can increase Rain's user base.

$6 million seed funding supports expansion in DAO and Web3 sectors.

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