Store Manager (Head Coach) NIKE Milano Scalo at Nike

Milan, Lombardy, Italy

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, SportswearIndustries

Requirements

Bachelor's Degree and 6 years retail experience, or 7 years retail experience in lieu of a degree
Minimum of 4 years management experience
Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management
Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer
Proficient in Microsoft Office products and retail business systems
Ability to communicate in English (very good command, written and spoken)
Ability to build, lead and manage high-performing teams
Ability to utilize tools to support conflict resolution and employee coaching and counseling
Flexibility to work weekends, evenings, holidays, and in shifts
Passion for NIKE and/or love of sport
Strong focus on communication
Experience and competency in serving exceptional consumer service
Ability to coach and develop a strong team

Responsibilities

Creating a welcoming environment in the store to provide a unique shopping experience to consumers
Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
Managing store budgets and operations to reach sales targets, optimize services and improve consumer satisfaction
Supporting and implementing NIKE’s strategy in the store (e.g., sustainability, membership, digital services)
Providing insights for an optimized positioning of the store in the local region
Ensuring that the store complies with all NIKE standards and guidelines
Cooperating with business partners across stores and HQ

Skills

Team Leadership

Retail Management

Sales Targets

Budget Management

Customer Service

Store Operations

Team Development

Nike Strategy

Sustainability

Digital Services

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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