Store Associate at CVS Health

Roanoke, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, HealthcareIndustries

Requirements

At least 16 years of age
Required scheduling availability: Sunday 4:00pm - 12:00am, Monday 4:00pm - 12:00am, Tuesday 4:00pm - 12:00am, Wednesday 4:00pm - 12:00am, Saturday 4:00pm - 12:00am (every weekend required; no shifts Thursday or Friday)
Physical ability to remain upright on feet for sustained periods
Physical ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and negligible force regularly, including overhead lifting
Visual acuity for close work such as viewing computer terminals, reading, and inspecting small parts/details
High School diploma or equivalent (preferred but not required)

Responsibilities

Provide differentiated customer service by anticipating needs, demonstrating compassion, and resolving service issues
Greet customers warmly, maintain eye contact, and offer help locating items
Perform cashier duties accurately, handling cash, checks, and credit card transactions per company policies
Maintain sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed
Support store opening and closing activities when needed
Provide customer support to all departments (e.g., photo, beauty), ensuring they are stocked and operational with updated services
Assist pharmacy personnel when needed, including working regular shifts in pharmacy for growth opportunities
Embrace and advocate for new CVS services and loyalty programs

Skills

Key technologies and capabilities for this role

Customer ServiceCashier DutiesCash HandlingCredit Card TransactionsRetail SalesTeamwork

Questions & Answers

Common questions about this position

What is the required scheduling availability for this Store Associate role?

The role requires availability Sunday 4:00pm-12:00am, Monday 4:00pm-12:00am, Tuesday 4:00pm-12:00am, Wednesday 4:00pm-12:00am, and Saturday 4:00pm-12:00am, with no shifts on Thursday or Friday.

What are the minimum qualifications for the Store Associate position?

Candidates must be at least 16 years of age and able to meet the physical requirements of remaining upright for sustained periods and lifting up to 35 lbs occasionally.

What are the main responsibilities of a Retail Store Associate at CVS Health?

Responsibilities include providing differentiated customer service, performing cashier duties accurately, maintaining the sales floor, supporting store opening/closing, assisting other departments, and helping pharmacy personnel.

What is the company culture like at CVS Health for Store Associates?

CVS Health emphasizes a purpose-driven environment with dedicated colleagues passionate about transforming health care, focusing on compassion, customer impact, teamwork, and opportunities for growth.

What makes a strong candidate for the CVS Health Store Associate role?

Strong candidates demonstrate compassion in customer interactions, accuracy in cashier and inventory tasks, ability to work evening shifts including weekends, physical stamina for standing and lifting, and enthusiasm for health care services.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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