starszy doradca(-czyni) klienta firmowego at Santander

Opole, Opole Voivodeship, Poland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Minimum 3 years of experience in sales and/or customer service in the financial sector
Values contact with people and long-term relationships based on trust
Likes working in a team and achieving jointly set goals
Knowledge of financial analysis of enterprises and credit analysis
Minimum 2 years of experience in servicing business entities
Broad knowledge of standards, processes, procedures, and banking products and services available in the distribution channel
Skills in servicing entities: JDG, Civil Law Companies, and Commercial Law Companies; processing loans and recommending transactions with collateral such as BGK guarantees, POLFUND, hypothecary
Experience in restructuring loans
Minimum secondary education
Analytical skills
Category B driving license
Nice to have:
Communicative English skills enabling contact with foreign clients and assistance in selecting appropriate banking products

Responsibilities

Full diagnosis of client needs, matching the bank's offer with the appropriate financing structure
Scheduling meetings at the client's premises to understand the specifics of the company's operations
Supporting clients in starting a business activity
Presenting solutions to the client based on information from banking systems and using available tools
Providing information on the current offer of banking products and services
Ensuring the accuracy, quality, and completeness of client data in the bank's IT systems
Current and systematic registration of client contacts in the system
Offering and promoting banking products for clients from the small and medium-sized enterprises (SME) segment

Skills

Key technologies and capabilities for this role

Financial AnalysisCredit AnalysisLoan ProcessingCredit RestructuringBanking ProductsSalesCustomer ServiceBusiness Entity HandlingAnalytical Skills

Questions & Answers

Common questions about this position

What employment contract is offered for this position?

The role offers an employment contract (umowa o pracę) initially for 7 months, with the possibility of an indefinite contract after the onboarding period.

Is this a remote or on-site position, and where is it located?

This is a stationary (on-site) position in one branch in Opole at ul. Ozimska 6.

What are the key required skills and experience for this role?

Candidates need at least 3 years of experience in sales and/or customer service in the financial sector, 2 years handling business entities, knowledge of financial and credit analysis, skills in handling JDG, civil and commercial companies, credit processing, and analytical skills; a category B driver's license is also required.

What is the company culture like at Santander?

The company values relationships with people, diversity among employees, teamwork to achieve goals, and providing the best customer experience in the financial sector as a tech-backed bank.

What makes a strong candidate for this senior business client advisor role?

Strong candidates have 3+ years in financial sales/customer service, 2+ years with business clients, expertise in financial/credit analysis, experience with credit restructuring and business entity handling, plus a team-oriented approach and analytical skills.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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