Staff Software Engineer, Platform & Infrastructure

Position Overview

• Location Type: Remote
• Job Type: FullTime
• Salary: $230K - $260K

Qualified is the PipelineAI platform for B2B companies around the world. With Piper the AI SDR, Qualified offers a whole new way to grow inbound pipeline with one powerful platform. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion.

We’re looking for a deeply experienced Staff Software Engineer to serve as the technical anchor for our Infrastructure and Platform team, partnering closely with our senior engineering leadership to deliver a highly resilient, scalable, and developer-friendly platform. This is a pivotal role focused on driving technical strategy, implementing foundational systems, and up-leveling engineering excellence across our stack. You’ll lead initiatives that ensure our platform can support our next phase of growth, from deployment automation and observability to system performance and fault tolerance. If you’re passionate about building robust systems, love solving hard infrastructure problems, and enjoy elevating the teams around you, this role is for you.

Requirements

• 8+ years of experience in software development (Staff/Principal level)
• Strong background in infrastructure, platform engineering, or SRE roles in high-scale environments
• Deep experience with cloud-native infrastructure (AWS, Kubernetes, CDK) and platform tooling
• Proven success leading large, cross-cutting technical initiatives
• Strong programming skills in at least one backend language (e.g., Go, Ruby, Python)
• Familiarity with CI/CD systems, monitoring stacks, and infrastructure automation
• Strong communication skills

Responsibilities

• Set the Technical North Star: Design and evolve our infrastructure, architecture, and platform capabilities to enable safe, scalable, and high-velocity development across all teams.
• Drive Resilience & Reliability: Lead efforts to harden the platform against failures, introduce chaos testing, improve observability, and enable progressive delivery at scale.
• Empower Engineering Teams: Build internal tools, deployment workflows, and shared services that dramatically improve developer productivity and reliability by default.
• Hands-On Systems Building: Ship infrastructure-as-code, write automation, and contribute to the underlying services powering our platform (Kubernetes, CI/CD, monitoring, etc.).
• Mentor & Influence: Set the bar for technical excellence and mentor engineers across teams. Drive cross-functional collaboration and advocate for platform-first thinking.

Company Information

• Company: Qualified
• Industry: B2B SaaS (PipelineAI)