Qualified.com

Staff Software Engineer, Platform & Infrastructure

Canada, Kentucky, United States

Qualified.com Logo
$230,000 – $260,000Compensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, Platform & InfrastructureIndustries

Requirements

Candidates should possess 8+ years of experience in software development at a Staff/Principal level, with a strong background in infrastructure, platform engineering, or SRE roles within high-scale environments. They should have deep experience with cloud-native infrastructure such as AWS and Kubernetes, along with familiarity with CDK and platform tooling designed for resilient and observable systems. Proven success in leading large, cross-functional technical initiatives, demonstrating systems thinking and a business-aligned mindset is also required. Strong programming skills in at least one backend language (e.g., Go, Ruby, Python) and expertise with CI/CD systems, monitoring stacks, and infrastructure automation are necessary.

Responsibilities

The Staff Software Engineer will set the technical north star by designing and evolving the infrastructure, architecture, and platform capabilities to enable safe, scalable, and high-velocity development across all teams. They will drive resilience and reliability by leading efforts to harden the platform against failures, introduce chaos testing, improve observability, and enable progressive delivery at scale. Furthermore, the role involves empowering engineering teams through the creation of internal tools, deployment workflows, and shared services, significantly improving developer productivity and reliability. Hands-on systems building will include shipping infrastructure-as-code, writing automation, and contributing to the underlying services powering the platform, such as Kubernetes and CI/CD. Finally, the engineer will mentor and influence other engineers, setting the bar for technical excellence and advocating for platform-first thinking through cross-functional collaboration.

Skills

Infrastructure
Platform Engineering
SRE
AWS
Kubernetes
CDK
Backend Programming
Go
Ruby
Python
CI/CD
Monitoring
Automation
Communication

Qualified.com

Conversational marketing and sales automation platform

About Qualified.com

Qualified.com focuses on conversational marketing and sales automation, offering a platform that allows businesses to engage with website visitors in real-time through chat, voice, and video. This technology helps companies convert visitors into customers by providing immediate assistance and personalized experiences, particularly benefiting B2B clients in various industries. The platform uses AI and machine learning to analyze visitor behavior, enabling businesses to identify and engage high-value prospects effectively. Qualified.com operates on a subscription model, ensuring steady revenue while aiming to enhance customer engagement and drive sales for its clients.

Key Metrics

San Francisco, CaliforniaHeadquarters
2018Year Founded
$158.6MTotal Funding
SERIES_CCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Increased competition from emerging AI-driven platforms could erode market share.
Economic downturns in B2B sectors may reduce budgets for sales tools.
Privacy concerns and regulatory changes could impose additional compliance costs.

Differentiation

Qualified integrates seamlessly with Salesforce, enhancing real-time sales discussions.
The platform uses AI to identify high-value prospects and engage them effectively.
Qualified offers a mobile app for flexible, on-the-go sales conversations.

Upsides

Qualified raised $95M in Series C funding, indicating strong investor confidence.
The launch of AI SDR Piper enhances pipeline generation with intelligent automation.
Growing demand for AI-driven sales solutions aligns with Qualified's offerings.

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