Staff Security Enablement Analyst

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

We are seeking a security practitioner capable of being hands-on with a developer first mentality, and passionate about developing and growing others to become effective security practitioners.

About the job

The Staff Security Enablement Analyst will be responsible for developing, implementing, measuring, and managing processes to enhance security enablement across Twilio. This role is critical in fostering a security-first culture by engaging, training, and empowering Twilio employees to act as security practitioners to support and up-level Twilio’s security posture.

Responsibilities

In this role, you’ll:

• Design and implement the Security Champions Program, including establishing OKRs, defining roles, and defining processes to monitor efficacy of the Security Champions Program.
• Create a comprehensive framework for identifying, recruiting, and retaining influential Security Champions from various teams across Twilio.
• Organize and lead regular meetings, forums, and events to foster collaboration and knowledge sharing among Security Champions.
• Develop and maintain program documentation, guidelines, and best practices with a strong technical focus, while maintaining usability.
• Curate and deliver live training material to meet specific educational needs across Twilio teams.
• Act as a liaison and advocate between Twilions and security; assisting with the rollout of security tools and processes that require collaboration and acting as a channel of communication to surface bi-directional feedback.
• Collaborate with the Learning and Development teams to integrate and enhance security training into existing learning platforms.
• Work closely with other security teams to identify opportunities to expand security offers across Twilio.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field. Master’s degree preferred.
• 7+ years of experience in information security, cybersecurity, software development, or a related technical field.
• Prior experience coordinating or contributing to a Security Champions or equivalent program.
• Strong knowledge of security principles, practices, and frameworks (e.g., ISO 27001, NIST, CIS).
• Excellent communication, presentation, and interpersonal skills, with the ability to convey security concepts to non-technical audiences.
• Ability to anticipate needs of program to drive long-term maturity of the Security Champions Program.
• Ability to work collaboratively with cross-functional teams and build strong relationships.

Desired:

• Proven experience in program management, technical training, and employee engagement.
• Experience with secure coding practices, application security, secure design, and threat modeling.
• Understanding of security frameworks including OWASP and applicability in software development.
• Analytical Skills: Ability to assess program performance and identify areas for improvement.