Staff Commercialization Manager at Zoox

Foster City, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Autonomous Vehicles, Transportation, TechnologyIndustries

Requirements

8+ years of experience in strategy & operations, GTM, marketplace operations, commercialization, new markets, or similar roles in high-growth tech, mobility, marketplace platforms, or regulated industries
Demonstrated ownership of P&Ls or key business lines, with a track record of improving profitability, ramping new markets, or scaling complex operations
Strong analytical and problem-solving skills, with proficiency in using AI tools to independently pull data, develop insights, and guide decisions
Experience driving Go-to-Market execution, including cross-functional readiness, feature rollouts, operational scaling, customer adoption strategies, and localized market activation
Ability to influence executive stakeholders, synthesize ambiguous data, and convert insights into clear recommendations and aligned action plans
Experience navigating regulatory environments, government stakeholders, or compliance-heavy markets (mobility, transportation, gig economy, healthcare, aviation, etc.)
Exceptional communication and narrative-building skills, with the ability to advocate for city needs and articulate market realities across the enterprise
A builder’s mentality, with comfort operating in ambiguity, running pilots, iterating quickly, and creating new processes or playbooks from scratch
Demonstrated cross-functional leadership, especially with Product, Engineering, Operations, Policy/Legal, and GTM teams
BA/BS required in Business, Economics, or related discipline; MBA or advanced degree preferred

Responsibilities

Own the commercial performance, growth, and unit economics of Zoox’s service in key launch cities, with accountability for revenue, profitability, and city-level P&L health
Translate market intelligence into actionable strategies, serving as the executive “Voice of the Market” to guide Product, Engineering, Policy, and Service Operations toward decisions that unlock adoption and long-term marketplace health
Develop, test, and scale new monetization opportunities
Conduct deep diagnostic analysis of supply-demand balance, customer behavior, funnel performance, cost drivers, and service quality to identify and resolve barriers to growth
Build and operationalize repeatable city-level playbooks, ensuring standardized and data-backed decision-making across launch, stabilization, and growth phases
Collaborate tightly with Operations, GTM, Policy, and Safety teams to successfully navigate local regulatory constraints, permitting requirements, operational limits, and fleet availability challenges
Drive rapid experimentation, validating hypotheses through controlled pilots, marketplace interventions, and data-backed iteration loops
Influence senior leaders through compelling narratives, blending data, customer insights, and market context to shape company-wide commercialization strategy

Skills

Key technologies and capabilities for this role

P&L ManagementGo-to-Market StrategyMarket AnalysisUnit EconomicsData AnalysisMonetizationRegulatory NavigationStrategic PlanningExperimentationStakeholder InfluenceCustomer Behavior AnalysisSupply-Demand Balancing

Questions & Answers

Common questions about this position

What experience level is required for this role?

The position requires 8+ years of experience in strategy & operations, GTM, marketplace operations, commercialization, new markets, or similar roles in high-growth tech, mobility, marketplace platforms, or regulated industries.

What key skills are needed for the Staff Commercialization Manager position?

Candidates need strong analytical and problem-solving skills with proficiency in AI tools, experience driving Go-to-Market execution, ability to influence executive stakeholders, and experience navigating regulatory environments.

Is this a remote position or does it require being in specific locations?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

A strong candidate has demonstrated ownership of P&Ls or key business lines with a track record of improving profitability, ramping new markets, or scaling complex operations, along with an entrepreneurial, metrics-driven mindset.

Zoox

Develops autonomous electric ride-hailing vehicles

About Zoox

Zoox focuses on creating a fully integrated autonomous ride-hailing service designed specifically for urban transportation. Unlike other companies that modify existing vehicles for self-driving capabilities, Zoox has engineered its own vehicle from the ground up, optimizing it for safety, efficiency, and passenger comfort. The vehicle features advanced sensors, cameras, and AI systems that allow it to navigate complex city environments. It can carry up to four passengers in a spacious interior, ensuring a pleasant ride experience. Safety is paramount, with rigorous testing and collaboration with regulatory bodies to meet high standards. Additionally, Zoox's vehicles are fully electric, promoting sustainability by reducing emissions. The company also develops a user-friendly ride-hailing platform that uses data analytics to improve routing and reduce wait times. Zoox aims to enhance urban mobility while prioritizing safety and environmental responsibility.

Menlo Park, CaliforniaHeadquarters

2014Year Founded

$1,206.2MTotal Funding

ACQUISITIONCompany Stage

Automotive & Transportation, Energy, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Maternity & Paternity Leave

Vacation & Paid Time Off

Sick Days

Free Lunch or Snacks

Employee Assitance Program

Risks

Increased competition from Waymo and Cruise may impact Zoox's market share.

Expansion into new cities introduces regulatory and operational challenges for Zoox.

Partnership with Williams Racing may divert focus from core vehicle development.

Differentiation

Zoox designs vehicles specifically for autonomous operation, unlike retrofitting existing cars.

Zoox's vehicles feature a unique, futuristic design with advanced AI systems.

Zoox offers a fully integrated ride-hailing service optimized for safety and efficiency.

Upsides

Zoox's expansion into Austin and Miami opens new markets and data collection opportunities.

Partnership with Williams Racing boosts Zoox's brand visibility in the U.S. market.

Hiring former Tesla executive Gao could accelerate Zoox's technological advancements.

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