Staff Business System Analyst (Change & Release Management) at Illumina

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Genomics, HealthcareIndustries

Requirements

8+ years of experience in business analysis, supporting SAP systems and applications with a focus on release and change management
Strong understanding of SAP release and test management processes, with experience in coordinating or supporting SAP system updates, patches, and deployments
Solid understanding of SAP transport management and best practices for managing releases, particularly in complex SAP landscapes
Proven experience in using ServiceNow for managing change requests, release management, and defect tracking in an enterprise environment
Experience working with SAP modules (e.g., SAP ERP, SAP S/4HANA) and using ServiceNow to track release and test activities
Experience with Atlassian tools, expertise highly preferred in Jira and Confluence
Experience with Office 365 products is preferred, with a particular emphasis on Microsoft Project
Proficiency in using Rev-Trac for managing SAP transports and releases
ServiceNow Expertise: Proficient in ServiceNow Change Management, Incident Management, and Release Management modules. Ability to track, monitor, and manage releases and changes using ServiceNow

Responsibilities

Manage and coordinate end-to-end release activities, including scheduling, planning, and deployment of application updates and patches
Support the creation and maintenance of release schedules, ensuring alignment with development, testing, and business priorities
Utilize ServiceNow to support the entire release lifecycle, from tracking tasks to ensuring all change approvals and documentation are complete
Ensure that all quarterly/weekly release activities are properly tracked and documented within ServiceNow
Monitor release progress within ServiceNow, updating stakeholders on release statuses and handling any issues that may arise during the release cycle
Work with business and technical teams to identify potential risks and mitigation strategies
Coordinate release activities across SAP modules, ensuring alignment with business timelines and technical readiness
Develop and manage detailed cutover plans for major releases, including task sequencing, resource assignments, and contingency planning
Facilitate cutover execution, ensuring all stakeholders are informed and engaged throughout the process
Support post-release validation and early life support to ensure smooth transition to operations
Collaborate with business units, IT teams, and external partners to ensure successful release deployment and minimal disruption

Skills

SAP

ServiceNow

RevTrak

Release Management

Change Management

Testing

Stakeholder Collaboration

Illumina

Supports genomics startups through funding and resources

About Illumina

Illumina focuses on fostering innovation in the genomics industry by supporting startups through its Illumina Accelerator program. This program helps entrepreneurs create, launch, and grow genomics-focused companies by providing funding and resources. The accelerator operates in two main locations: the San Francisco Bay Area and Cambridge, UK. Illumina Accelerator has successfully invested in 68 genomics startups, which have collectively raised over $1 billion in venture capital. What sets Illumina apart from its competitors is its strong partnership with leading venture capital investors and its dedicated focus on the genomics sector. The goal of Illumina is to build a thriving ecosystem for genomics innovation, enabling new companies to emerge and advance the field.

San Diego, CaliforniaHeadquarters

1998Year Founded

$27.2MTotal Funding

IPOCompany Stage

Venture Capital, BiotechnologyIndustries

5,001-10,000Employees

Risks

Over-reliance on NVIDIA's AI technology may limit flexibility in AI solution adoption.

Standardizing proteomics data across platforms could challenge Illumina's data reliability.

Single-flow-cell NovaSeq X System might cannibalize sales of higher-end models.

Differentiation

Illumina leads in genomic sequencing with advanced AI integration and multiomic data analysis.

The company offers innovative array-based solutions for DNA, RNA, and protein analysis.

Illumina's global expansion includes a new Global Capability Center in Bengaluru.

Upsides

Collaboration with NVIDIA enhances drug discovery and clinical development through AI integration.

Pilot proteomics program with UK Biobank aims to generate crucial reference datasets.

Single-cell sequencing kits make high-throughput sequencing accessible to smaller labs.

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