Sr. Technical Consultant - Adobe Campaign at Adobe

Bengaluru, Karnataka, India

Adobe Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Marketing, TechnologyIndustries

Requirements

  • Consulting experience
  • Technical support experience
  • Understanding of Adobe Campaign solution
  • Ability to collaborate with clients
  • Strong problem-solving skills
  • Experience with database architecture
  • Scripting knowledge (specifically for web page development)
  • Ability to develop and document customer-specific solutions
  • Knowledge of integrating Digital Marketing Products with existing websites and third-party advertising efforts
  • Experience with product installations, upgrades, and configuration activities
  • Ability to provide training and knowledge transfer to customers

Responsibilities

  • Provide implementation consultancy and customer assistance for Adobe Campaign clients
  • Work with clients to assess requirements and configure Adobe Campaign to meet their business needs
  • Understand client database architecture and set up ETL and data-flows
  • Configure the Adobe Campaign solution to meet customer requirements, including campaign setups and web page development
  • Develop customer-specific solutions and document them
  • Proactively diagnose, troubleshoot, and resolve problems
  • Create implementation plans for new and existing clients
  • Provide knowledge transfer and training to customers on implemented solutions
  • Maintain documentation of solutions and integrations
  • Continue education on new technologies and platforms that benefit the Digital Marketing Suite and implementations
  • Deliver top-notch solutions to clients

Skills

Key technologies and capabilities for this role

Adobe CampaignDatabase ArchitectureETLScriptingWeb Page DevelopmentProduct InstallationConfigurationTroubleshootingDigital Marketing IntegrationCampaign Setup

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Sr. Technical Consultant role?

Key requirements include consulting experience, technical support experience, understanding of Adobe Campaign, strong problem-solving skills, experience with database architecture, and scripting knowledge.

What is the company culture like at Adobe?

Adobe is committed to creating a diverse and inclusive workplace where everyone has equal opportunity.

What makes a strong candidate for this position?

Candidates with consulting and technical support experience, deep knowledge of Adobe Campaign, strong problem-solving abilities, database architecture expertise, and scripting skills will stand out, along with proven client collaboration.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters
1994Year Founded
$668.9MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise Software, DesignIndustries
10,001+Employees

Benefits

Company Equity
401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.
Open-source alternatives may attract users away from Adobe's subscription model.
Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.
Adobe's subscription model includes special pricing for students, teachers, and businesses.
Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.
Remote work boosts demand for Adobe's cloud-based document management solutions.
AR's popularity in marketing benefits Adobe's 3D and AR tools.

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