Configuration Specialist - Plan & Benefits Configuration
Centivo$80,000 - $90,000/year
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
- 5+ years of relevant technical experience
- Knowledge of Humana’s internal policies, procedures, and systems
- Strategic thinking and planning capabilities; organized and detail-oriented
- Ability to use appropriate problem solving, research and analysis tools
- Proficient with Data Analysis - Understanding Data and how to interpret and use it
- Demonstrated ability to articulate ideas effectively in both written and oral forms (ability to interact effectively with people at all levels within a team both, internal and external)
- Enthusiasm and motivation essential; a confident change-agent; strong selling and presentation skills (oral and written)
- Healthcare and Medicare experience
- Experience facilitating with mixed teams, and indirect matrix teams
- Ability to lead project teams and drive implementation
- Ability to identify gaps in process performance and recommend process improvements
- Ability to work with internal support groups to drive business results
- Minimum of bachelor’s degree or equivalent work experience
- Ability to successfully pass Epic certification exam, within 60 days of completing training
- Occasional travel to Humana's offices for training or meetings required (once per month)
- Higher consideration given to candidates located in/near Louisville KY. Preferred time zones: CST or EST
- Self-provided internet service must meet minimum speeds: download 25 Mbps, upload 10 Mbps (wireless, wired cable or DSL suggested; satellite, cellular, microwave only if approved)
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Responsibilities
- Advising the business
- Evaluating requests
- Implementing new features and changes
- Troubleshooting
- Resolving testing issues
- Configuring processes and experiences
- Integrating
- Developing interfaces
- Maintaining documentation
- Begins to influence department’s strategy
- Makes decisions on moderately complex to complex issues regarding technical approach for project components
- Work is performed without direction
- Exercises considerable latitude in determining objectives and approaches to assignments
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a remote position, and what are the location preferences?
This is a remote position with occasional travel to Humana's offices for training or meetings required once per month. Higher consideration is given to candidates located in/near Louisville KY, with preferred time zones CST or EST.
What are the required qualifications for this role?
Required qualifications include 5+ years of relevant technical experience, knowledge of Humana’s internal policies, strategic thinking, proficiency with data analysis, strong communication skills, healthcare and Medicare experience, experience facilitating mixed teams, ability to lead projects, and passing the Epic certification exam within 60 days of training.
What is the salary or compensation for this position?
This information is not specified in the job description.
What internet requirements are needed for remote work?
Home or Hybrid employees must have self-provided internet with at least 25 Mbps download speed and 10 Mbps upload speed; wired cable or DSL is suggested, and satellite, cellular, or microwave connections require lead approval.
What makes a candidate stand out for this role?
Candidates with EPIC analyst certification, experience in healthcare systems, electronic health records like Epic or Cerner, user provisioning, building digital capabilities, and demonstrated leadership in initiatives will receive higher consideration.
Humana
Health insurance provider for seniors and military
About Humana
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.
Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees