ServiceNow

Sr Solution Consultant - CRM Workflows

Orlando, Florida, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, IT ServicesIndustries

Requirements

Candidates should have at least 3 years of pre-sales solution consulting or sales engineering experience in Enterprise Applications. Proficiency with the ServiceNow platform or other enterprise cloud software solutions is required. Experience working collaboratively with product management, product marketing, partners, and professional services is also necessary. Territory management skills, including pipeline building and working with sales counterparts, are essential. Industry experience in Financial Services is desirable. Travel may be required.

Responsibilities

The Specialist Solution Consultant will develop, position, and provide industry and product-specific solutions during sales cycles to achieve sales goals. They will act as a technical, industry, and domain expert for client-facing sales teams, supporting product sales. Responsibilities include leading discovery workshops, conducting persona and value-based product demonstrations, developing client partner relationships, and guiding strategic programs. The role also involves providing feedback to product management to influence the product roadmap, sharing best practices with other Solution Consultants, staying current on competitive analysis, and supporting marketing events.

Skills

CRM
Workflow Automation
Salesforce
Solution Consulting
Technical Consulting
Business Consulting
Product Demonstrations
Client Relationship Management
Product Roadmapping
Market Analysis
Competitive Analysis

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

Land your dream remote job 3x faster with AI