Slate CRM Consultant

Position Overview

• Location Type: Remote (with travel over 25%)
• Job Type: Full-time
• Salary: $90,000 - $120,000 + Bonus

Strata Information Group (SIG) is seeking expressions of interest for future openings as Technolutions Slate CRM Consultants. This role is not currently open, but qualified candidates are invited to submit their information for upcoming opportunities. As a consultant, you will collaborate with higher education clients to design, configure, and implement Slate CRM solutions to support enrollment, communication, and student success strategies. Ideal candidates will have hands-on Slate experience, understand the admissions or advancement lifecycle, and possess web technology skills (HTML, CSS, JavaScript).

Requirements

• 5+ years of experience in the Higher Education Industry.
• 5+ years of experience with Technolutions Slate CRM, demonstrating advanced user proficiency.
• Ability to administer security roles, build workflows, write rules, and create reports and dashboards using CRM tools.
• Proficient with developing, deploying, customizing, and integrating CRM software.
• Experience developing HTML content.
• Ability to analyze business processes, procedures, and functions and make recommendations for improvement.
• Experience with data collection, designing workflows, and audit requirements to determine CRM software suitability.
• Experience building and managing integrations with various third-party admissions applications (e.g., Common App, Royall/EAB, Liaison/UNICAS).
• Experience designing and managing integrations with Enterprise Resource Planning/Student Information Systems.
• Experience in a consulting capacity, focusing on enhancing business processes and creating efficiency.
• Ability to troubleshoot technical and functional issues within Slate.
• Exceptional oral and written communication skills and a proven customer service approach.
• Ability to travel over 25%.

Preferred Qualifications

• Experience managing project-based work.
• Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce, or other CRMs.

Responsibilities

• Provide Slate CRM implementation services and general consulting, including training, functional consulting, troubleshooting, and technical support to higher education clients.
• Analyze current business practices and recommend leveraging technology tools to improve business processes for admissions, retention, and advancement.
• Adapt to varying challenges and user knowledge levels.

Company Information

Strata Information Group (SIG) has been a trusted partner to over 1,000 higher education institutions globally since 1988. Our solution sets include Strategy & Optimization Consulting, Enterprise Applications Implementation and Managed Services, Data Services, and Cybersecurity. SIG values client satisfaction, integrity, and expertise in higher education. We embrace diversity, collaboration, and personal growth in our inclusive environment.

Pay and Benefits

• Salary Range: $90,000 - $120,000 + Bonus
• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance

Application Instructions

This job posting is for prospective opportunities. SIG is building a talent pool for future needs and will reach out to candidates for upcoming openings.