Sr Services Account Executive-State and Local

Vienna, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates must have 7+ years of experience selling professional services and/or solutions in the software industry within the Federal space. Consultative sales experience is required, along with excellent communication and analytical skills. A thorough understanding of cloud application technology and trends is necessary, as is the ability to build and collaborate on strong relationships within internal and external ecosystems.

Responsibilities

The Services Account Executive is responsible for managing opportunities for Expert Services and Success Services within strategic accounts, in coordination with license sales teams and partners. They will lead engagement negotiations, ensure proper scoping of proposals for successful project delivery, and drive the adoption and deployment of ServiceNow products. The role involves identifying new business opportunities, ensuring predictable revenue recognition, and supporting project mobilization and transitions to the Delivery organization. Responsibilities also include developing business development plans for accounts with low customer satisfaction or adoption, driving service references, and exceeding services sales quotas.

Skills

Account Management

Sales

Negotiation

Customer Satisfaction

Project Delivery

Revenue Recognition

Cloud Platform

AI Technology

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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