Sr. Sales Development Rep (SDR) at Global Payments

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, QSR, Fast Casual, Sports & Entertainment, Food Service ManagementIndustries

Requirements

1–3+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech
Strong understanding of enterprise buying cycles and multi-stakeholder environments
Exceptional verbal, written, and presentation communication skills
Ability to conduct structured discovery and articulate value around operational efficiencies, digital transformation, and guest experience
Comfortable working in long sales cycles (12–24 months) and contributing to account-based strategies
Highly organized, self-driven, and able to manage high-volume prospecting while maintaining quality
(Preferred) Experience prospecting into QSR, Fast Casual, or enterprise restaurant brands OR Sports & Entertainment or Food Service Management (B&I, Healthcare, Higher Ed)
(Preferred) Knowledge of POS systems, digital menu technology, kitchen automation tools, or similar operational technology platforms

Responsibilities

Proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals
Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns to build awareness and interest in our platform
Execute highly personalized outreach that demonstrates understanding of industry operational challenges (speed of service, labor constraints, order accuracy, kitchen throughput, multi-location management, integration complexity)
Manage inbound leads from marketing campaigns and qualify prospects through discovery conversations
Conduct initial qualification calls focused on uncovering operational, technical, and strategic needs
Identify pain points related to POS modernization, digital transformation, menu management, kitchen operations, data visibility, and multi-location control
Assess readiness, decision makers, buying processes, timeline, and budget alignment using MEDDICC or similar methodologies
Set high-quality meetings and product demonstrations for Enterprise Account Executives
Partner closely with Enterprise AEs to execute targeted account strategies and support multi-threaded engagement
Work with Marketing to shape messaging, industry-specific campaigns, and event follow-up workflows
Provide real-time feedback on prospect objections, market trends, and competitive intelligence
Maintain precise CRM hygiene (Salesforce or similar)
Utilize sales engagement and data tools (Outreach, Apollo, ZoomInfo, LinkedIn Sales Navigator) to maximize contact velocity and personalization
Track activity metrics, pipeline creation, conversion rates, and account-based campaign performance

Skills

Key technologies and capabilities for this role

ProspectingOutbound OutreachEmail CampaignsPhone OutreachLinkedIn OutreachLead QualificationDiscovery CallsMEDDICCPOS ModernizationDigital TransformationAccount Strategy

Questions & Answers

Common questions about this position

What experience is required for the Sr. Sales Development Rep role?

Candidates need 1–3+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech, along with a strong understanding of enterprise buying cycles and multi-stakeholder environments.

What key skills are needed for this position?

Exceptional verbal, written, and presentation communication skills are required, as well as the ability to conduct structured discovery, articulate value around operational efficiencies and digital transformation, and work comfortably in long sales cycles.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What makes a strong candidate for this SDR position?

A strong candidate has 1–3+ years of SDR/BDR experience in SaaS or restaurant tech, exceptional communication skills, and experience with enterprise sales cycles and tools like Salesforce, Outreach, and LinkedIn Sales Navigator.