Sr. Revenue Operations Manager, Enterprise at Pendo

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

5+ years of experience in Revenue Operations, Sales Strategy, or Management Consulting within a B2B SaaS environment
Proven ability to manage complex, cross-functional projects and deliver measurable business impact
Advanced analytical skills with proficiency in Excel (and/or Google Sheets) and experience presenting insights to executive stakeholders
Solid business acumen and comprehension of Enterprise sales motions, forecasting, and funnel dynamics
Experience in a high-growth SaaS company, ideally in a Senior RevOps or Strategy role supporting Enterprise or Global segments (preferred)
Expertise with Salesforce, Looker (or other BI tools), and revenue analytics platforms (preferred)
Familiarity with territory planning, quota management, and pipeline optimization methodologies (preferred)

Responsibilities

Partner with Enterprise Sales leadership to design and execute strategies that accelerate revenue growth and improve sales efficiency
Lead data-driven analysis to identify performance trends, forecast outcomes, and inform go-to-market decisions
Develop, optimize, and operationalize end-to-end sales processes for the Enterprise segment, ensuring scalability and alignment with company goals
Create and maintain executive-level reporting and dashboards to provide visibility into pipeline health, productivity, and conversion performance
Own key strategic projects such as territory design, territory carving and books of businesses
Act as a trusted advisor to senior sales leadership by translating complex data into clear recommendations and actionable insights
Champion operational excellence across the revenue organization by leveraging AI, automation, and predictive analytics to streamline processes and enhance decision-making

Skills

Revenue Operations

Sales Strategy

Data Analysis

Forecasting

Salesforce

Tableau

SQL

Territory Planning

Pipeline Management

Executive Reporting

Automation

Predictive Analytics

Go-to-Market

B2B SaaS

Pendo

Enhances product experience and digital adoption

About Pendo

Pendo enhances digital products by providing solutions for product experience and digital adoption. Its platform integrates with clients' existing software, offering tools for in-app messaging, user analytics, and feedback collection. This allows businesses to understand user behavior and improve their products based on data-driven insights. Pendo primarily serves software companies, tech startups, and enterprises in the SaaS sector, charging subscription fees for access to its services. Unlike competitors, Pendo focuses specifically on user engagement and experience, helping clients guide users through new features and updates. The goal is to help businesses meet user expectations and achieve growth in a competitive market.

Raleigh, North CarolinaHeadquarters

2013Year Founded

$455.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Remote Work Options

Professional Development Budget

Risks

Increased competition from AI-driven platforms could threaten Pendo's market share.

Rapid AI innovation may outpace Pendo's integration capabilities, risking competitive edge loss.

Integration risks from Zelta AI acquisition could disrupt Pendo's operations if mismanaged.

Differentiation

Pendo integrates seamlessly with existing products, enhancing user engagement and feedback collection.

The platform offers in-app messaging, user analytics, and feedback tools for product improvement.

Pendo's AI-driven insights provide a comprehensive view of user behavior and product performance.

Upsides

Pendo's acquisition of Zelta AI enhances its AI capabilities for customer feedback analysis.

Partnership with Google Cloud's Vertex AI boosts product discovery and user personalization.

Pendo's $200 million ARR and customer growth highlight its strong market position.

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