Senior Product Growth Analyst (USA Only - 100% Remote)

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

CRM Software, SaaSIndustries

Requirements

The ideal candidate has 5-8 years of experience as a product or growth analyst in fast-paced SaaS or tech environments. They must be fluent in A/B testing methodologies and tools, experienced in analyzing product usage and customer behavior to drive measurable outcomes, and comfortable working with ambiguity and imperfect datasets. Strong commercial acumen, proactive communication skills, the ability to present to senior leadership, and cross-functional collaboration are essential. Bonus points for experience with data science techniques like regression modeling and data engineering skills.

Responsibilities

This role involves analyzing product and user behavior to guide growth strategy, designing and assessing A/B tests and experimentation frameworks, and defining, monitoring, and reporting on key performance indicators such as activation, conversion, and retention. The analyst will identify friction points in the customer journey, quantify potential impact, build dashboards and tools for team decision-making, partner with Finance for opportunity sizing and forecasting, and collaborate with Data Engineering to improve instrumentation and data quality. They will also proactively surface trends, opportunities, and risks to inform prioritization and ideation.

Skills

Product Analytics

Growth Analytics

Data Analysis

User Behavior Analysis

Metrics Definition

Instrumentation

Experimentation

SQL

Data Visualization

A/B Testing

Close

CRM platform for startups and SMBs

About Close

Close provides a customer relationship management (CRM) platform tailored for startups and small to medium-sized businesses (SMBs). The platform enhances communication and minimizes manual data entry, allowing sales representatives to work more efficiently. Close's features include a user-friendly interface and automation tools that aim to double the productivity of sales teams. Unlike many competitors, Close operates on a subscription-based model and is a bootstrapped, profitable company with a fully remote team of around 90 employees. The company prioritizes autonomy and asynchronous communication, enabling team members to work from anywhere. Close's goal is to create a desirable work environment while maintaining transparency and investing in team growth, all while focusing on productivity and quality without micromanagement.

Toronto, CanadaHeadquarters

2013Year Founded

$243.2KTotal Funding

SEEDCompany Stage

Enterprise SoftwareIndustries

51-200Employees

Benefits

PTO

Family leave

Medical, dental, & vision coverage

401k with 6% match

Company goal-based bonus

Coworking stipend

Paid 4-week sabbatical

Flexible working hours

Risks

Emerging competitors like Celestia could threaten Close's market position.

Innovative platforms like Loft may raise CRM expectations in related industries.

Diversification trends in adjacent markets may pressure Close to expand offerings.

Differentiation

Close offers a user-friendly interface focused on sales productivity and automation.

The company operates with a 100% remote team, emphasizing asynchronous communication.

Close is bootstrapped and profitable, maintaining autonomy and transparency in operations.

Upsides

Increased CRM adoption due to remote work trends benefits Close's market position.

AI-driven automation tools align with Close's focus on reducing manual data entry.

The CRM market's projected growth offers significant opportunities for Close.

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