Senior Client Success Manager
Modern Health- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor’s degree in a related field, and ideally have 5+ years of product management experience, particularly in a B2B SaaS environment. Strong analytical skills and a deep understanding of data-driven product development are essential, along with the ability to manage cross-functional teams and navigate complex workflows. Experience with CRM systems, data analytics, and AI-powered solutions is highly desirable.
The Senior Product Manager will define and drive the product strategy and roadmap for Virta’s client-facing data services and tools, ensuring efficient client onboarding, management, and growth. They will build and manage tools for internal teams including Sales, Customer Success, Implementation, and Finance, leveraging AI and automation to improve productivity and reduce manual tasks. The role involves owning core operational data systems, delivering reporting-as-a-product, and designing for scale by establishing data standards and streamlining service delivery, while collaborating closely with Engineering, Data, Design, and Operations teams.
Reverses type 2 diabetes through personalized care
Virta Health focuses on reversing type 2 diabetes through a combination of personalized nutrition, continuous remote care, and behavioral science. Their treatment is designed for individuals diagnosed with type 2 diabetes, healthcare providers, and enterprise partners like employers and health plans. Unlike many competitors, Virta Health operates on a performance-based model, meaning they only receive payment if they achieve successful outcomes for their patients. This aligns their financial incentives with patient health improvements. The company's goal is to reverse type 2 diabetes in 100 million people, making their approach not just about managing diabetes but actively working towards its reversal.