PointClickCare

Sr Product Manager (Care Content Strategy)

United States

PointClickCare Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare Software, Health ITIndustries

Requirements

Candidates should possess a Bachelor’s degree in business, computer science, or a healthcare-related field of study, and have 5+ years of Software Product Management experience. They should demonstrate a proven track record of managing products, innovation, and a general curiosity and drive for building great products, along with strong written and oral communication skills and familiarity with Agile practices and Design Thinking. Experience managing B2B SaaS products and prior experience managing commercial software products through the entire software development lifecycle is also required. Relevant direct experience in the clinical domain, particularly in nursing care or the Senior Care market, is preferred, alongside working knowledge of standard clinical concepts/terminology such as SNOMED, LOINC, and UMLS.

Responsibilities

As a Senior Product Manager, you will contribute to the vision and strategy of the content management capabilities product area, define and own roadmaps, and drive execution and delivery of compelling value to users and customers. You will use qualitative and quantitative techniques to understand customer and user needs and pain points, prioritize product investments and tradeoffs using data-driven analysis, and collaborate closely with User Experience, Engineering, Technical Writers, and other product managers to ensure successful product launches and releases. You will also liaise with various functions including Software Commercialization, Sales, Legal, Regulatory, Marketing, Customer Success, and Professional Services to optimize time to value and ensure overall product portfolio success.

Skills

Communication
Agile
Design Thinking
B2B SaaS
Software Development Lifecycle
Clinical Concepts
SNOMED
LOINC
UMLS

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Key Metrics

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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