Senior Product Designer, Patient Experience
Ro- Full Time
- Senior (5 to 8 years)
Candidates should possess 5+ years of product management experience, ideally in consumer-facing or marketplace products, and a proven track record of using data and user insights to drive measurable improvements in user experience and engagement. They must also demonstrate excellent communication skills, including the ability to articulate strategy and decisions clearly, and have success leading cross-functional teams. A Bachelor’s degree in Computer Science or a related technical field is preferred, along with experience in early-stage or high-growth startup environments and designing product solutions for trust-dependent user experiences.
The Senior Product Manager will lead Patient Experience / Outcomes at Rula by diving deep into the patient journey, analyzing data, and partnering with researchers and clinicians to identify opportunities for improvement. They will lead an engineering team to design, launch, and measure product enhancements that remove friction, deepen engagement, and drive better health outcomes, directly impacting thousands of patients. This role involves monitoring and evaluating product performance through A/B testing and statistical techniques, and collaborating with various stakeholders including engineering, design, clinical, and operations teams to ensure alignment with the company’s mission and goals.
Telehealth platform for mental health services
Rula operates in the telehealth market, focusing on mental health services. The platform helps individuals find suitable therapists by matching them based on their preferences, insurance information, and specific needs. Rula partners with major insurance carriers to offer affordable mental healthcare, making it accessible to a wider audience. The company has a network of over 8,000 licensed therapists, ensuring high-quality care through thorough background checks and clinical reviews. Clients can connect with therapists via live video sessions, providing convenience and flexibility. Rula's goal is to simplify the process of accessing mental health support and to make therapy more affordable for everyone.