Sr. Manager, Service Sales at Thermo Fisher Scientific

Shanghai, Shanghai, China

Thermo Fisher Scientific Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Pharmaceuticals, Laboratory ServicesIndustries

Requirements

  • Experience leading service sales and marketing teams
  • Ability to set and deliver business performance targets for orders, revenue, AR, and pricing
  • Knowledge of market trends and service market promotion
  • Expertise in leading direct and channel service sales performance
  • Skills in designing and optimizing service products

Responsibilities

  • Lead service sales team and service marketing team to set up/deliver service business performance targets for order, revenue, AR, and pricing
  • Improve customer experience and customer satisfaction
  • Understand market trends and initiate service market promotion
  • Lead both direct service sales and channel service sales performance
  • Design and optimize service products
  • Handle other service business related assignments

Skills

Key technologies and capabilities for this role

Sales LeadershipTeam ManagementRevenue ManagementPricing StrategyCustomer ExperienceMarket AnalysisChannel SalesProduct DesignMarketing

Questions & Answers

Common questions about this position

What are the main responsibilities of the Sr. Manager, Service Sales role?

The role involves leading service sales and marketing teams to meet performance targets for orders, revenue, AR, and pricing; improving customer experience; understanding market trends; leading direct and channel sales; designing service products; and handling other service business assignments.

What is the work schedule and environment for this position?

This is a full-time position with a standard Monday-Friday schedule in an office environment.

What are the company's core values?

The company shares values of Integrity, Intensity, Innovation, and Involvement, with a team of over 100,000 colleagues working together to accelerate research and support patients.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates will have leadership experience in sales and marketing, particularly in service businesses, with skills in performance target setting, market analysis, customer satisfaction improvement, and product design in a scientific or lab services context.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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