[Remote] Sr. Manager- Outbound ICX at Adobe

India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line
Possess the art of successfully managing the team virtually
Demonstrated ability to be a quick learner
Should know how to motivate and lead the team to build skills on new Adobe Solutions
Ability to compile sophisticated and (incomplete in JD, but implied analytical/data skills)

Responsibilities

Leading team by coaching, mentoring & motivating the team with a high level of EQ & becoming trusted leader for the team
Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team
Developing sales strategy and pilot different pitches to continue meeting sales goals, while reducing overall customer cancellations
Building knowledge on Adobe products and services – their features, benefits, prices, and additional services
Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale
Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement
Responsible for feedback loop with the worldwide stakeholders on execution and on pilot/test campaigns to improve effectiveness of campaigns. Accomplishing ICX human resource objectives by effectively partnering with the Employee Experience team (recruiting strategy, training and development plans, counseling, disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions)
Developing key performance metrics and dashboards that help the sales organization focus on performance drivers
Managing Sales pipeline and regular forecasting to meet assigned goals
Preparing ICX Sales performance reports by collecting, analyzing, and summarizing sales, data and trends
Developing and continuously improving lead qualification using established criteria and standards
Producing and implementing action-oriented plans when sales goals or SLAs do not meet expectations
Implementing and reviewing policies, business metrics, productivity and operating structure to consistently grow the sales results
Providing weekly reporting on leads, conversion to qualified prospects, sales opportunities and campaign effectiveness. Tracking daily, weekly and monthly activity & productivity metrics on teams
Turning data into insights capable of independently translating ambiguous business problems into specific analyses and capable of translating the resulting data back into a solution to meet the business need

Skills

Key technologies and capabilities for this role

Team LeadershipCoachingMentoringSales StrategyCustomer RetentionData AnalysisSales OperationsProduct KnowledgeCampaign ManagementCollaboration

Questions & Answers

Common questions about this position

What are the key responsibilities as a leader in this role?

Responsibilities include leading the team through coaching, mentoring, and motivating with high EQ, developing sales strategies, building product knowledge, collaborating with other teams, and managing performance metrics and HR objectives.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does Adobe's company culture emphasize?

Adobe is passionate about empowering people to create digital experiences, committed to exceptional employee experiences with respect and equal opportunity, and values new ideas from everywhere in the organization.

What skills make a strong candidate for this position?

Strong candidates will have high EQ for leading and motivating teams, collaboration skills across functions, sales strategy development expertise, product knowledge, and data analysis abilities for performance metrics.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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