Docebo

Sr. Manager, Learning Operations

Atlanta, Georgia, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
E-Learning, Learning & Development, Corporate TrainingIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full Time
  • Salary: Not specified
  • Description: The Sr. Manager, Learning Operations is responsible for overseeing the day-to-day management and execution of the organization’s learning operations ensuring successful delivery, optimal learner experience, and alignment with business goals. This role involves managing the operational aspects of the Learning Center of Excellence including process optimization, project management, technology and vendor relationships, and team performance metrics while collaborating with stakeholders to identify and address needs across the organization.

Requirements

  • Not specified

Responsibilities

  • Manage and optimize the operational rhythm of the Learning Center of Excellence including ways of working, tech stack, and processes.
  • Manage and develop a team to create best-in-class content and deliverables including, but not limited to, e-learning, instructor-led training, webinars, and event presentations.
  • Oversee vendor relationships and budgets including third-party due diligence processes and executing vendor portfolio rationalization strategies.
  • Support the Sr. Director, Learning and/or Chief Learning Officer on various executive-level and/or high profile presentations and communication plans.
  • Track and report on the team’s key success metrics with ownership of the team’s Objectives and Key Results (OKRs) reporting.
  • Leverage key data to report on the effectiveness of the content strategy, continuously improve the quality of deliverables, and manage team workload.
  • Collaborate with the Learning Program Managers and internal teams to anticipate upcoming initiatives that require roadmap adjustments for the function.
  • Balance the needs of the business with maintaining a high bar for content quality, adhering to Docebo Brand guidelines and presenting complex information in a clear, simple, and visually engaging manner.
  • Communicate effectively with senior leaders, cross-functional teams, and other stakeholders to support key business initiatives.
  • Serve as an advocate for the Learning Center of Excellence, promoting its value and impact across the organization.

Company Information

  • About Docebo: Docebo is a fast-growing SaaS company building the next generation of learning software. They work with companies like AWS, Netflix, Opentable, and L’Oreal. They believe learning is for everyone and foster a culture of innovation and values. They have 900+ global Docebians.

Skills

Learning Operations
Process Optimization
Project Management
Vendor Management
Team Leadership
Data Analysis
Content Development
Stakeholder Collaboration
Communication
Presentation

Docebo

Corporate e-learning platform with AI integration

About Docebo

Docebo creates software and support systems to assist businesses in training their employees and stakeholders. Its platform combines various learning methods, such as formal, social, and experiential learning, enhanced by artificial intelligence to make the learning experience more personalized and engaging. This approach sets Docebo apart from traditional learning management systems that focus solely on formal courses. The company primarily targets corporate clients across different industries, recognizing the growing need for effective training solutions in the corporate e-learning sector. Docebo operates on a Software-as-a-Service (SaaS) model, where clients subscribe to access its platform, allowing for flexible usage based on their needs. The company's goal is to provide a comprehensive learning platform that supports continuous employee development and adapts to the evolving demands of the workforce.

Toronto, CanadaHeadquarters
2005Year Founded
$5.6MTotal Funding
IPOCompany Stage
Enterprise Software, EducationIndustries
1,001-5,000Employees

Benefits

Paid Vacation
Employee Stock Purchase Plan
Hybrid Work Options
Remote Work Options

Risks

Dayforce's new LMS launch could increase competition in the e-learning market.
CFO transition might cause temporary instability in Docebo's financial management.
Warburg Pincus's share acquisition may lead to increased influence over company decisions.

Differentiation

Docebo integrates formal, social, and experiential learning methods, enhancing learning personalization.
The platform leverages advanced AI capabilities for dynamic and personalized learning experiences.
Docebo's SaaS model allows scalable and flexible learning solutions for corporate clients.

Upsides

Docebo's partnership with Class Technologies enhances virtual instructor-led training capabilities.
Recognition with nine Brandon Hall Awards reinforces Docebo's leadership in learning innovation.
The alliance with Deloitte supports building robust learning ecosystems for large organizations.

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