Manager of Content

Employment Type: [Not Specified] Location Type: Flexible (preferred U.S.-based, 100% remote option available) Salary: [Not Specified]

Position Overview

General Assembly (GA) is seeking a passionate Manager of Content to lead strategic content modularization, evaluate existing content for reuse, and manage content improvement lifecycles. This role is crucial in addressing the challenges of the future of work by helping corporate leaders apply GA's solutions to their workforce. The ideal candidate will be a confident leader with demonstrable project management expertise, excited to collaborate cross-functionally to maintain a proactive approach to content updates aligned with customer voice and industry trends.

This is a "working manager" role, meaning the individual will manage their own portfolio of strategic projects while providing a "light touch" in people management. While primarily content-focused, there may be occasional needs to supplement client-facing project management.

Responsibilities

• Content Strategy & Improvement:
  • Standardize the decision framework for modularizing content.
  • Develop the content incubation process.
  • Orchestrate content improvement lifecycles to strategically create or update content meeting business needs and outcomes.
  • Become an expert in all GA content offerings.
  • Diligently uphold learning experience and design standards.
• Technology & Innovation:
  • Consistently explore and adopt advanced technologies and approaches, such as Artificial Intelligence (AI) tools and methods, for faster content development through experiments and MVPs.
  • Develop training materials and processes to enable others in developing and maintaining content using advanced technologies and modular content creation.
• Collaboration & Alignment:
  • Standardize the decision-making process for proactive content modularization for reuse.
  • Create and manage content improvement lifecycles aligned with industry speed-of-change.
  • Work closely with Product Managers, Marketing, and Client leadership to incorporate Voice of the Customer (VOC).
• Team Support:
  • Support full-time, matrixed, and contracted contributors in learning experience design, contextualized development, flexible capacity, and content strategy.

About General Assembly

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions.

Reporting Structure

The Manager of Content will report to General Assembly’s Director of Learning Design.