Client Engagement Specialist
PhiloSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, BankingIndustries
Requirements
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
- Preferred: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Experience in Marketing, Consulting and strategic partnership development, payments experience preferred
- Strong business & financial acumen, critical thinking, and problem solving skills
- Strong project management, planning, teamwork, relationship-building skills and experience in leading through influence
- Experience in managing creative, experiential, media, and social/digital agency partners
- Ability to generate and manage work-back timelines and navigate risks/obstacles
- Excellent written and verbal communication skills
- Proficient on all Microsoft products including Excel, Word, and Outlook
- Advanced level PowerPoint required
- Ability to travel 5-10% of the time
- Ability to work in an office setting, sit/stand at a desk, communicate in person and by telephone, and frequently operate equipment
Responsibilities
- Client consultation to uncover needed product and payment marketing opportunities
- Development of holistic marketing plans to support client needs
- Oversight of implementation of campaigns, events and sponsorship activations to ensure client satisfaction in the Regional segment
- Leading the Marketing Activity for a portfolio of clients within the total Regional Marketing issuer segment (Regional Banks and Credit Unions)
- Increasing Visa marketing revenue and demonstrating the value Visa Marketing brings to clients and cardholders
- Partnering closely with Visa Consulting & Analytics (VCA) and sales organizations to deliver services from advisory to execution to sponsorships
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote or on-site?
This is a hybrid position with an on-site location type, and the expectation of days in office will be confirmed by your hiring manager.
What are the minimum qualifications for this role?
The basic qualifications require 8 or more years of relevant work experience with a Bachelor Degree, at least 5 years with an Advanced Degree (e.g. Masters, MBA, JD, MD), or 2 years with a PhD.
What experience is preferred for this Senior Manager role?
Preferred qualifications include 9 or more years of relevant work experience with a Bachelor Degree, 7 or more years with an Advanced Degree, or 3 or more years with a PhD, plus experience in Marketing, Consulting, and strategic partnership development in payments.
What is the company culture like at Visa?
Visa is a purpose-driven industry leader focused on uplifting everyone through innovative payments, with a mission to connect the world and enable thriving economies via close partnerships and value-driven services.
What makes a strong candidate for this position?
The ideal candidate has a focused strategic mindset, strong communication skills, client service mentality, experience in credit/debit marketing or payments, and understands the changing payments marketing environment.
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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