Sr. Learning Architect, Training and Certification at SailPoint

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Identity Security, Cybersecurity, TechnologyIndustries

Requirements

Bachelors degree or 3-5 years of experience in learning experience design, technical content development, or related role with SaaS or enterprise technology
Experience writing content for technical and non-technical audiences (e.g. Software/SaaS Customer/Partner/extended enterprise technology education, developer documentation, help center articles, IT administration books)
Demonstrated ability to translate complex technical concepts into clear, learner-centric content
Experience developing role-based training content (not just product feature walkthroughs) and a deep understanding of building cohesive learning journeys
Effective communication and stakeholder management skills with persistence in gathering complete, accurate information from various stakeholders
Strong cross-functional collaboration and self-direction in a remote, asynchronous work environment
High emotional intelligence and growth mindset
Ability to analyze learner data and propose content improvements
Empathy for learners, a passion for solving problems, and a bias toward action and execution in fast-paced work environments

Responsibilities

Develop and maintain deep domain and product knowledge across the identity security industry and SailPoint’s SaaS and on-premises solutions
Define and execute the vision and roadmap for your role-based training path(s), reflecting customer and learner feedback, market trends, and business priorities in partnership with the Program Manager
Transform existing product-focused training content into role-based training content aligning to business objectives and customer expectations
Identify role-based training objectives as well as translate those objectives into clear, holistic learning strategies
Build deep empathy for our learners and customers, understanding their knowledge gaps and learning journey, and validate plans to evolve our training programs
Write outlines, scripts, storyboards, assessments, learner-centric questions, and learning activities adhering to the Education team’s branding, technical writing standards, and guidelines
Continuously improve training content and monitor accuracy and efficacy using learning feedback, performance data, and business / customer needs
Effectively collaborate with Training and Certification Program Managers, Certification Developers, SMEs, LX Ops, GTM, and Training Delivery teams to ensure successful content launches and training utilization
Serve as the subject matter expert and advocate for your role-based training path(s) and learner personas internally and externally
Contribute to a positive, collaborative team culture through knowledge sharing, developing new skills, and supporting continuous innovation in content development

Skills

Key technologies and capabilities for this role

Instructional DesignCurriculum DevelopmentTraining RoadmapsCertification DevelopmentIdentity SecuritySaaS SolutionsOn-Premises SolutionsStoryboardingScript WritingAssessment DesignLearner Experience DesignCross-Functional Collaboration

Questions & Answers

Common questions about this position

What experience is required for the Sr. Learning Architect role?

A Bachelor's degree or 3-5 years of experience in learning experience design, technical content development, or related role with SaaS or enterprise technology is required, along with experience writing content for technical and non-technical audiences.

What are the key responsibilities of this position?

Key responsibilities include developing deep domain knowledge, defining roadmaps for role-based training paths, transforming product-focused content into role-based training, writing outlines and scripts, and collaborating cross-functionally with various teams.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of team culture does SailPoint promote for this role?

SailPoint promotes a positive, collaborative team culture through knowledge sharing, developing new skills, and supporting continuous innovation in content development.

SailPoint

Provides identity security solutions for enterprises

About SailPoint

SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.

Austin, TexasHeadquarters

2004Year Founded

$20.7MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Risks

Emerging identity management startups increase competition, potentially eroding market share.

Rapid technological changes may outpace SailPoint's innovation, risking solution obsolescence.

Integration challenges with acquisitions like SecZetta may disrupt services or misalign strategies.

Differentiation

SailPoint specializes in managing and securing digital identities for enterprises.

The company leverages AI and machine learning to enhance identity security solutions.

SailPoint's IdentityIQ provides visibility and control over user access.

Upsides

Growing demand for remote work security boosts SailPoint's remote access management features.

Rising adoption of AI-driven identity analytics aligns with SailPoint's AI capabilities.

Increased regulatory requirements drive demand for SailPoint's identity governance solutions.

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