[Remote] Sr Enterprise Key Account Manager at 360Learning

Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, EdTech, Enterprise SoftwareIndustries

Requirements

At least 7 years of experience in an HRtech B2B SaaS environment as an Account Manager or an Account Executive
Bonus: Experience selling learning solutions like an LMS or LXP
Growth mindset and life-long learning attitude
Strong analytical and organizational skills
Strong written and verbal communication skills
Experience executing complex software/platform demos in sales process

Responsibilities

Sell into existing client base to grow revenue through inbound and outbound efforts
Use CRM tool to map and build account plans, prepare sales documentation, and provide forecasts for opportunities
Identify top potential accounts, understand current connections, and create power maps for growth opportunities
Create detailed outreach cadences and make outbound calls to achieve sales quota metrics
Arrange regular virtual and in-person meetings with key players, serving as point of contact for opportunities, issues, and questions
Evangelize 360Learning vision through high-quality product demonstrations and account-specific initiatives
Collaborate with all company teams to optimize customer experience across portfolio
Establish and grow relationships with key decision-makers and influencers virtually and in-person
Access, analyze, and present customer reports to draw conclusions and provide recommendations
Drive customer satisfaction and reference-ability as champions
Within 1 month: Familiarize with Convexity culture, master product demo and pitch, understand book of business with client success team, get familiar with market positioning, take on account portfolio management
Within 3 months: Build pipeline via power mapping and outreach, run tailored client meetings, become knowledgeable in L&D market trends/technologies/competitors, identify product growth areas, close first deals
Within 6 months: Drive revenue via strategic planning, continue pipeline growth with Account Based outreach, execute business reviews, meet/exceed quarterly sales quotas, mentor sales team
Within 12 months: Act as subject-matter expert on 360Learning platform and share knowledge, stay aware of L&D trends as SME influencing thought leadership, tackle complex multi-thread deals

Skills

CRM

Account Mapping

Sales Forecasting

Outbound Sales

Account Planning

Power Mapping

Outreach Cadences

Product Demonstrations

Sales Quota

Customer Success

360Learning

Corporate learning platform for employee upskilling

About 360Learning

360Learning provides a learning platform designed for corporate environments, focusing on enhancing employee skills through collaboration and artificial intelligence. The platform allows in-house experts to become learning collaborators, enabling businesses to efficiently upskill their workforce. It automates mandatory training processes, reducing onboarding tasks and promoting community engagement within organizations. The platform also features one-on-one video coaching, which is especially useful for sales teams, and offers accessible training for frontline staff on any device. Unlike many competitors, 360Learning emphasizes a collaborative approach to learning and has been recognized for its effectiveness in the corporate learning technologies market. The company's goal is to facilitate continuous learning and development within organizations while ensuring high standards of data security and compliance with regulations like GDPR.

New York City, New YorkHeadquarters

2013Year Founded

$235.7MTotal Funding

LATE_VCCompany Stage

Cybersecurity, AI & Machine Learning, EducationIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Sick Leave

Paid Holidays

Flexible Work Hours

Remote Work Options

Parental Leave

Risks

Integration challenges with eLamp's technology could delay new feature rollouts.

Economic uncertainties may impact 360Learning's expansion plans in North America.

Reliance on key personnel like Chris Bondarenko poses risks if leadership changes occur.

Differentiation

360Learning offers a collaborative learning platform leveraging AI for personalized learning.

The platform integrates with Salesforce and HR systems to align training with business goals.

360Learning's iterative training framework allows for constant course improvement by peer feedback.

Upsides

360Learning's North American operations grew 65% year-on-year, showing strong market demand.

Acquisition of eLamp enhances 360Learning's capabilities in AI-powered skills-based learning.

Increased demand for AI-driven personalized learning experiences supports 360Learning's platform growth.

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