Job Description

Position Overview

This full-time, remote position focuses on generating new business sales revenue through a SaaS license model. The role involves account and territory planning, prospect research, business development strategies, and field-based sales activities within a defined set of prospects, territory, or vertical.

Company Description

Founded in San Diego, California in 2004 by Fred Luddy, ServiceNow is a global market leader providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better. We are committed to our purpose of making the world work better for everyone.

Responsibilities

• Develop C-Suite Relationships: Build relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
• Account Strategy & Orchestration: Oversee client relationship mapping to the account team, orchestrate account strategies, and lead across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing.
• Trusted Advisor: Act as a trusted advisor to customers by understanding their business and advising on how ServiceNow can support their IT roadmap.
• Resource Identification: Identify and engage the right specialist/support resources at the appropriate time for deals.

Requirements

• AI Integration Experience: Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on a function or industry.
• Sales Experience: 10+ years of sales experience within a software or solutions sales organization.
• Client Relationship Management: Proven ability to establish trusted relationships with current and prospective clients and other teams.
• New Business & Negotiation: Demonstrated experience in producing new business, negotiating deals, and maintaining healthy C-Level relationships.
• Sales Target Achievement: Proven track record of achieving sales targets.
• Strategic Thinking: Ability to understand the "bigger picture" and company plans around IT.
• Team Collaboration: Experience promoting a customer success focus in a "win as a team" environment.
• Travel: Willingness to travel up to 50%.

Compensation & Benefits

• Base Pay: $128,400 - $211,900 (for positions in this location, subject to change based on work location).
• Incentive Compensation: Variable/incentive compensation, including a competitive On Target Earnings (OTE) structure for sales positions.
• Equity: Potential for equity (when applicable).
• Benefits: Health plans (including flexible spending accounts), 401(k) Plan with company match, Employee Stock Purchase Program (ESPP), matching donations, flexible time away plan, and family leave programs.

Additional Information

• Work Personas: ServiceNow embraces a flexible and trusting approach to work, categorizing employees into flexible, remote, or required-in-office personas based on job nature.
• Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. Arrest or conviction records will be considered in accordance with legal requirements.
• Accommodations: We strive to provide accommodations for individuals with disabilities.