OneSignal

Sr. Engineering Manager

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Engagement Solutions, SaaS, BiotechnologyIndustries

About OneSignal

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering billions of messages daily.

1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, Colorado, Massachusetts, New York, New Jersey, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK and Singapore - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices. Hiring in Singapore is done in partnership with a local PEO.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

About The Team

This role will oversee two of our teams here at OneSignal: Journeys and Notifications.

Our blog contains more information about the OneSignal Engineering career ladder and our diverse team.

What You'll Do

  • Collaborate closely with engineers to refine technical specifications, facilitate productive conversation, document architectural decisions and improve individual contributor velocity
  • Build a high-performing team - enable your direct reports to do their best work and recruit great new talent
  • Maintain team execution and delivery (e.g. resource planning, define user stories, groom sprints, etc.)
  • Coordinate with relevant product and platform teams to deliver on objectives and create winning long-term strategies
  • Manage your engineers’ career growth, including performance management, promotions and feedback
  • Define product analytics strategy and collaborate with data scientists to measure success of delivered features
  • Work cross-functionally to efficiently resolve issues and ensure the system scales smoothly to meet the demands of our customers.

What You'll Bring

  • 5+ years of engineering management experience
  • 6+ years of hands-on software development experience
  • Experience working on high scale distributed systems
  • Experience managing 10+ engineers
  • Good product sense and strong sense of customer empathy
  • Experience owning a product line end-to-end and delivering on your own roadmap
  • History of collaborating with internal and external stakeholders to drive business impact
  • Passion for fostering high-performing teams and building positive relationships with technical leaders across organization

Compensation

The New York and California base salary for this full-time position is between $220,000 to $230,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities We Look For

  • Friendliness & Empathy
  • Accountability & Collaboration
  • Proactiveness & Urgency
  • Growth Mindset & Love of Learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation.

Skills

Technical Specifications
Architecture
Engineering Management
Customer Engagement
Mobile Push Notifications
In-App Messaging
SMS
Email
Product Development

OneSignal

Customer engagement through push notifications

About OneSignal

OneSignal offers a platform for customer engagement through push notifications, helping businesses connect with their customers via mobile and web notifications. It operates on a freemium model, providing basic services for free and charging for premium features like machine learning for message optimization and detailed analytics. The platform is user-friendly, allowing setup in about 15 minutes and capable of sending billions of notifications daily, including behavior-based triggers. OneSignal stands out with its open-source SDKs and accessible API, aiming to empower businesses to engage their customers effectively.

San Mateo, CaliforniaHeadquarters
2014Year Founded
$81.7MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Consumer SoftwareIndustries
51-200Employees

Benefits

Remote-first collaboration
Focus time
Flexible vacation
Health, dental, & life
Home office & wellness stipend
Learning & development stipend
Fun offsites
Sweet swag

Risks

Increased competition from market leaders like Airship and CleverTap threatens market share.
Dependency on ActiveCampaign integration poses operational risks.
Freemium model may limit revenue growth if premium conversion rates are low.

Differentiation

OneSignal offers a seamless multi-channel messaging experience for customer engagement.
The platform uses machine learning to optimize message delivery times and personalization.
OneSignal's open-source SDKs and API accessibility appeal to developers.

Upsides

Growing demand for personalized engagement solutions boosts OneSignal's market potential.
Integration with ActiveCampaign enhances OneSignal's push notification capabilities.
SOC 2 Type II and HIPAA compliance strengthen OneSignal's security credentials.

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