Sr Engagement (Project/ Delivery) Manager - State & Local Government

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, SaaS, GovernmentIndustries

Requirements

Candidates must have experience managing enterprise software deployments, specifically within the State & Local Government sector. A proven ability to manage multiple projects concurrently, adhere to budgets and SOWs, and guide customers through the deployment lifecycle is essential. Experience in developing key project deliverables, resolving project issues, and presenting to executive steering committees is also required.

Responsibilities

The Engagement Manager will lead Workday product implementations for government clients, ensuring successful delivery within budget and on time. This includes managing the customer experience, developing project plans, identifying and resolving issues, and mentoring professional services resources. The role also involves participating in the sales cycle, ensuring compliance with checkpoints, promoting Workday best practices, and acting as a liaison between professional services, sales, and development.

Skills

Project Management

Delivery Management

State Government

Local Government

Enterprise Software

SaaS

Customer Relationship Management

Client Management

Team Leadership

Communication

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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