Senior Director, Sales Operations
Omada Health- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor’s degree in Business, Finance, Economics, or a related field, with a Master’s degree preferred, and have at least 10 years of experience in sales operations and analytics, including 5 years in a leadership role. Strong analytical skills and experience with CRM systems (Salesforce) are essential, along with a deep understanding of sales methodologies and best practices.
As the Sr. Director, Sales Operations & Analytics, you will lead and develop a high-performing sales operations team, focusing on optimizing sales processes and systems to improve operational efficiency and sales effectiveness. You will drive incremental improvements in areas such as Analytics & Reporting, Compensation, Sales Systems, and Renewals & Deal Desk, collaborating with senior leadership and cross-functional teams to align sales operational strategies with overall business goals. Additionally, you will manage sales performance reports, dashboards, and KPIs, ensuring accurate forecasts and performance metrics, and overseeing the design and execution of sales compensation plans and the Deal Desk function to support sales performance and customer retention.
SaaS platform for restaurant digital ordering
Olo provides a Software-as-a-Service (SaaS) platform designed for on-demand restaurant commerce, focusing on digital ordering and delivery. The platform allows multi-location restaurant brands to manage their digital channels in one place, integrating various systems for orders, deliveries, and customer interactions. This integration helps restaurants streamline their operations and enhance customer engagement. Olo's business model includes a subscription service for restaurants, along with transaction fees for each order processed, ensuring a steady revenue stream that grows with their clients' success. The company's goal is to support the digital transformation of the restaurant industry, making it easier for restaurants to meet the increasing demand for online food ordering and delivery.