Sr. Director, Professional Services Delivery Excellence & Sales

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

This role leads a high-performing Professional Services organization with a dual focus: 60% on Delivery Excellence and 40% on Sales. You’ll be responsible for scaling delivery capabilities, driving operational excellence, and leading a team of consultants—while also owning sales strategy and execution to grow consulting revenue across the Americas.

What You’ll Do

• Lead strategy, execution, and team development across delivery and sales.
• Drive operational excellence and implement process improvements.
• Mentor and grow the ACS consulting team to deliver high-quality outcomes.
• Lead the Americas Professional Services Sales team to achieve revenue targets.
• Engage with C-level and VP-level customers to build strategic partnerships.
• Serve as an executive point of escalation for delivery and sales engagements.
• Partner with Customer Success, License Sales, and Product teams to generate new revenue.
• Promote a culture of continuous improvement and operational excellence.
• Build and maintain an inclusive, high-performance culture across regions.

What You Need to Succeed

• 15+ years of enterprise software Professional Services experience, including 6+ years in people management.
• Proven success in leading delivery and sales teams in complex, matrixed environments.
• Track record of customer-centric decision-making and process optimization.
• Strong executive presence and ability to influence across all levels.
• Experience managing sales targets and pipeline across regions.
• Demonstrated ability to drive change and embed transformation initiatives.
• Excellent communication, negotiation, and interpersonal skills.

Compensation and Benefits

• Employment Type: Full time
• U.S. Pay Range: $242,100 -- $499,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.
• For sales roles, starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.
• For non-sales roles, starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
• Certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices

California: Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado: Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts: Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition o