Sr. Director, International Partnerships

Americas

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Marketing Technology, Customer EngagementIndustries

Requirements

Candidates should possess a builder mindset, international expertise in LATAM and APAC markets, and a relationship-first approach with strong executive-level influence. A strategic yet hands-on capability, revenue-driven focus, and experience as a team builder and mentor are essential. Adaptability and curiosity for fast-paced, high-growth environments are also required.

Responsibilities

The Sr. Director of International Partnerships will develop and execute the international partner strategy for LATAM and APAC, focusing on market entry, partner recruitment, and revenue scaling. Responsibilities include identifying priority markets and partner types, establishing expansion playbooks, and recruiting, onboarding, and activating regional partners and distributors. They will also build joint go-to-market plans, drive partner-sourced pipeline, meet revenue quota targets, and collaborate with Marketing and CX teams on integrated campaigns and customer success through partners.

Skills

International Partnerships

Business Development

Channel Sales

LATAM Markets

APAC Markets

Strategic Planning

Program Management

Revenue Generation

Pipeline Management

Cross-functional Collaboration

Executive Influence

Relationship Building

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters

2012Year Founded

$9.6MTotal Funding

SEEDCompany Stage

Consulting, Consumer SoftwareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Paid Parental Leave

Health Insurance

401(k) Company Match

Healthy Lifestyle Budget

Remote Work Options

Co-working Space Rental Reimbursement

Professional Development Budget

Home Office Stipend

Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.

Reliance on Twilio SMS could pose risks if service issues arise.

Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.

The platform supports A/B testing for continuous campaign optimization.

Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.

Partnership with Twilio enhances robust SMS messaging solutions.

Participation in CEE Startup Challenge expands market reach and innovation.

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