Thumbtack

Sr. Commercial Strategy Manager

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketplace, Home Services, BiotechnologyIndustries

Senior Commercial Strategy Manager

Salary: Not Specified Location Type: Not Specified Employment Type: Not Specified

Position Overview

Thumbtack is seeking a Senior Commercial Strategy Manager to join the Commercial Strategy team. This role is crucial for driving strategic initiatives, testing new ideas, and implementing new strategies in partnership with cross-functional teams. The Commercial Strategy team is responsible for identifying and executing growth programs, improving operational efficiency, and enabling future growth opportunities for Thumbtack.

About the Role

As a Senior Commercial Strategy Manager, you will act as a thought partner to leaders across the organization, leading critical, cross-functional initiatives that shape the company's growth. You will be responsible for strategic planning cycles, launching 0-1 initiatives, and scaling critical programs. This role is unique as it sits within the Partnerships organization, contributing to both the core marketplace growth and shaping go-to-market (GTM) strategy for B2B partnerships.

This is a fast-paced, fluid role in a rapidly scaling organization. Success requires strong problem-solving skills, analytical horsepower, comfort with ambiguity, and the ability to "bring structure to chaos." You will collaborate closely with executives, product and engineering leaders, marketers, sales, and finance. Strong business acumen, communication, collaboration skills, and the ability to drive progress on multiple fronts are essential. A self-starter mindset and the ability to take ownership of complex, high-priority problems from day one are key.

Responsibilities

  • Identify, prioritize, and lead initiatives supporting the company's biggest bets and creating the greatest impact, while remaining agile and pivoting as priorities change.
  • Develop, test, and incubate new ideas (products and businesses).
  • Own ad hoc analysis and project work, including board preparation, planning, goal setting, competitive analysis, and financial analyses.
  • Serve as the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress.
  • Foresee roadblocks, proactively propose solutions, and influence without authority.
  • Advocate for projects internally and externally.
  • Act as a trusted advisor to the Director of Commercial Strategy, VP of Business Development, and Chief Commercial Officer.

Requirements

  • 5-7+ years of experience in management consulting, investment banking, private equity, bizops, or strategy roles.
  • A "super generalist" with comfort in ambiguity and the ability to build frameworks and plans to provide necessary structure.
  • Ability to build analytical models and translate them into executive-level insights.
  • Demonstrated ability to... (rest of requirement is cut off)

Company Information

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Commercial Strategy Team

The Commercial Strategy team sits within the Business Development & Commercial Programs organization. It is responsible for taking ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross-functionally to test, experiment, and implement new strategies. The team also owns and executes strategic growth programs at the intersection of multiple teams and functions, and serves as a center of excellence for continuous improvement, focusing on operational efficiency and rigor as the company scales. The team actively addresses problems and is key to enabling future growth opportunities.

Skills

Strategic Planning
Cross-functional Leadership
Operational Scaling
Program Management
Partnership Development
Market Analysis

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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