Sr Business Manager at Thermo Fisher Scientific

Mississauga, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, Contract ManufacturingIndustries

Requirements

University Degree in Engineering, Science, Finance and/or Business or equivalent experience required. MBA desired
Minimum 8 years of related experience in project management, account management, sales, or marketing with client-facing responsibilities. Preferably in Pharmaceutical or Contract Manufacturing
Equivalent combinations of education, training, and relevant work experience may be considered

Responsibilities

Act as the internal client advocate and leader, balancing and driving both client and Thermo Fisher Scientific's requirements
Develop and manage business relationships with key accounts, understanding client organizations and their needs
Ensure service levels meet expectations and manage information flow to align with client requirements
Lead client Voice of Customer (VOC) engagement programs and handle customer issues effectively
Facilitate teleconferences and Business Review meetings, ensuring compliance with agreements
Understand the quotations process and prepare commercial proposals
Represent site interests in negotiations and manage quality agreements, assessing their commercial impact
Generate and negotiate quotations for technical changes and additional services
Leverage existing customer relationships to identify new business opportunities
Partner with Sales to assess and implement opportunities for growth
Promote site capabilities and manage customer visits
Oversee technology transfer projects to ensure flawless, timely launches
Work closely with project managers to assume control of tech transfer projects upon validation
Provide technical solutions to clients, contributing to process robustness and business improvements
Participate in Lean and Six Sigma projects, representing Business Management in process improvement teams
Ensure accurate client forecasts in S&OP process and assist in developing annual revenue budgets
Analyze market intelligence to build demand and business plans
Request and implement pricing updates including annual pricing reviews, technical changes, etc. in compliance with MSA terms
Maintain and track monthly revenue forecasts, ensuring project profitability
Work with Finance to raise collection of overdue invoices, resolves root issues, and in general understands client’s financial processes
Understand and implement the key milestones identified in the client contracts including pricing, payment terms, term of contract, yield reconciliation, etc
Ensure all projects achieve appropriate profit margins, through the request, analysis and recommendation of existing and new project pricing and proposal strategies for commercial projects for the site

Skills

Key technologies and capabilities for this role

Client Relationship ManagementBusiness DevelopmentQuotationsSupply AgreementsNegotiationsVoice of CustomerTechnology TransferLeanSix SigmaGMP

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

This is a full-time position with standard office hours (40 hours per week) in an office environment, adhering to Good Manufacturing Practices (GMP) safety standards.

What education is required for the Sr Business Manager position?

A University Degree in Engineering or Science is required.

What are the main responsibilities of this role?

Key responsibilities include client relationship management, developing quotations and supply agreements, new business development, overseeing technology transfers, and financial forecasting and management.

What is the company mission at Thermo Fisher Scientific?

The company's mission is to make the world healthier, cleaner, and safer.

What makes a strong candidate for this Sr Business Manager role?

Strong candidates will have expertise in managing complex client relationships, business development, financial forecasting, technical project oversight, and experience in the pharmaceutical contract manufacturing industry.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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