Lead Business Analyst
CDK GlobalSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare TechnologyIndustries
Requirements
Candidates should possess Salesforce certification and be a subject matter expert, demonstrating a strong understanding of the current projects and PointClickCare's Salesforce roadmap. They should also have experience building and maintaining strong relationships with business stakeholders to align project goals with business needs, and experience leading requirements interviews, workshops, and collaborative sessions to gather business requirements and identify opportunities for process improvements.
Responsibilities
The Sr. Business Analyst will be responsible for analyzing and validating business needs, leading and conducting QA activities, and designing processes to improve system effectiveness. They will collaborate closely with business Subject Matter Experts (SMEs), Product Owners, Business Solution Managers (BSMs), Application Analysts, Application Engineers, Project and Program Managers, and other team members to deliver solutions successfully, focusing on capturing and documenting detailed business requirements, including user personas and to-be process flows, utilizing Agile and Design Thinking methodologies.
Skills
Requirements Gathering
Business Process Analysis
Agile
Design Thinking
Stakeholder Management
Documentation
User Personas
To-Be Process Flows
Salesforce roadmap
PointClickCare
Cloud-based EHR solutions for senior care
About PointClickCare
PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.
Key Metrics
Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees