Principal Systems Integrator - Salesforce (Remote)

Overview

Since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.

Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.

We are seeking top-tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Systems Administrator, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market.

As a valuable member in this organization, this individual will be responsible for partnering with Product team/Product Owners and Engineering leaders along with Architects to analyze and help derive solutions. Additionally, this individual will be responsible for working with business partners to help pave the path forward for the organization in relation to tools and solutions.

You will have the opportunity to tackle complex problems while using your expertise to deliver and support our services. Candidates must be able to effectively communicate and influence partners vertically and horizontally throughout the organization. Strong analytical skills, attention to detail, and the ability to integrate into a dynamic environment are essential to succeeding in this role.

Responsibilities

• Continue to develop and demonstrate a thorough understanding of supported business processes and underlying technologies, ensuring alignment to initiatives and strategy.
• Communicate across technical, project, and business resources verbally and through written documentation.
• Collaborate cross-functionally with other tech platforms and partners to engineer integrated, end-to-end solutions across technology layers.
• Support automated testing efforts required to ensure successful implementation of solutions into production.
• Communicate with business and technical partners on incidents as they occur when they impact system performance or availability.
• Take an active contributor and lead role in Agile practices, especially leading Story writing, EPIC decomposition and User Story Mapping, especially for very technical requirements.
• Utilize problem-solving and root cause analysis skills including but not limited to, 5 Whys, Cause-Effect/Ishikawa diagrams, Value Stream mapping, etc.

Requirements

• Bachelor’s Degree
• Salesforce Admin Certified
• At least 4 years of experience in Integrating systems
• At least 1 year experience with a public cloud (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications

• Master's Degree
• 2+ years of experience in Agile practices
• Salesforce Certified Developer

Employment Type

• Full-time

Company Information

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.