Sr. Engineering Manager - Salesforce Experience Cloud

Position Overview

• Location Type: Not Specified
• Job Type: Not Specified
• Salary: $180K - $220K + Bonus

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

We are seeking a dynamic and experienced Engineering Manager with Salesforce Experience Cloud to lead the development and delivery of multiple Salesforce Experience Cloud initiatives. This role involves managing cross-functional teams, including Business System Analyst, Developers and QA engineers. This role requires a strategic thinker and hands-on leader with a proven track record of managing complex technical projects in fast-paced, ambiguous environments. You will be responsible for overseeing cross-functional engineering teams, driving end-to-end technical execution, and delivering customer-facing portals that support scalable business growth. The ideal candidate will have a strong background in Salesforce development and a proven track record of delivering high-quality digital experiences.

Responsibilities

• Team Leadership: Manage and mentor a team of Salesforce developers and QA engineers, fostering a culture of collaboration and continuous improvement.
• Project Management: Oversee the end-to-end delivery of multiple Experience Cloud sites, ensuring projects are completed on time and within scope.
• Act as a technical leader and problem solver, capable of navigating ambiguity, resolving blockers, and making data-driven decisions to ensure project momentum.
• Technical Oversight: Provide hands-on guidance in Salesforce development, including Apex, Lightning Web Components (LWC), and declarative tools.
• Stakeholder Collaboration: Work closely with business stakeholders, UX/UI designers, product and engineering and architects to translate business requirements into technical solutions.
• Quality Assurance: Implement and maintain robust QA processes, including automated testing and code reviews, to ensure delivery of high-quality solutions.
• Experienced with Agile ceremonies (sprint planning, stand-ups, retrospectives) and ensure adherence to Agile methodologies.
• Continuous Improvement: Stay abreast of Salesforce updates and best practices, integrating new features and improvements into existing platforms.

Requirements

• Education: Bachelor’s degree in computer science, Information Systems, or a related field.
• 5+ years of experience in Salesforce development, with a focus on Experience Cloud.
• 2+ years in a leadership or managerial role overseeing development teams.
• Proven experience in delivering multiple Experience Cloud initiatives.
• Proficiency in Apex, LWC, and Salesforce declarative tools.
• Strong understanding of Experience Cloud architecture, sharing rules, and customization options.
• Familiarity with DevOps tools and CI/CD pipelines.
• Salesforce certifications such as Experience Cloud Consultant, Platform Developer I/II, or Administrator is highly preferred.
• Excellent communication, problem-solving, and interpersonal skills. Ability to work effectively in a fast-paced, Agile environment.

Preferred Qualifications

• Experience with other Salesforce Clouds (e.g., Service Cloud, Sales Cloud).
• Knowledge of UX/UI principles and best practices for community portals.
• Familiarity with front-end technologies (HTML, CSS, JavaScript).

Company Information

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors.