Eventbrite

Senior Salesforce Administrator

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Event Management, Software & TechnologyIndustries

Requirements

Candidates should possess a strong understanding of Salesforce administration, including user and license management, Salesforce configuration changes such as Workflow, Process Builder, Flow, assignment rules, and reporting, and experience with sandbox environment management. Experience with basic Triggers/Apex Code is also required, along with the ability to identify and gather requirements and translate them into scalable solutions.

Responsibilities

The Senior Salesforce Administrator will drive platform governance, liaise with stakeholders, and assist with change management as solutions are assessed, implemented, and, when necessary, not implemented. They will translate technical information into stakeholder terms and clearly explain design options and the potential impact. This role involves managing integrations with third-party tools and applications, understanding data management to improve Salesforce data quality, proactively performing system maintenance, including Security & User Reviews, Release Updates, and troubleshooting issues, and contributing to the platform roadmap and defining priorities.

Skills

Salesforce Administration

User and License Management

Workflow

Process Builder

Flow

Assignment Rules

Approval Processes

Fields

Page Layouts

Record Types

Dynamic Layouts

Apps

Actions

Custom Settings

Mobile Administration

Dashboards

Reports

Sandbox Management

Triggers

Apex Code

Third-party Integrations

Data Management

Stakeholder Communication

Eventbrite

Self-service ticketing platform for live events

About Eventbrite

Eventbrite is a self-service ticketing platform that allows individuals and organizations to create, share, find, and attend various live events. Users can set up events ranging from music festivals to conferences and gaming competitions. The platform works by enabling event organizers to sell tickets online, while also providing tools for payment processing and event marketing. Eventbrite stands out from competitors by offering personalized recommendations and automated notifications to enhance the ticket-buying experience. The goal of Eventbrite is to simplify the event management process for organizers and make it easier for attendees to discover and participate in live events.

Key Metrics

San Francisco, CaliforniaHeadquarters

2006Year Founded

$382.8MTotal Funding

IPOCompany Stage

Data & Analytics, Fintech, EntertainmentIndustries

1,001-5,000Employees

Benefits

We care about your mental health and wellbeing. Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture. We offer unlimited access to courses in Udemy, language exchange programs, internal training, wildtalks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us. Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.

Risks

Increased competition from Zoom Events threatens Eventbrite's virtual events market share.

Eventbrite for Causes may reduce revenue due to discounted nonprofit programs.

Leadership changes could lead to temporary operational disruptions.

Differentiation

Eventbrite offers a comprehensive platform for diverse event types and sizes.

The platform provides real-time insights and 24/7 monitoring for event organizers.

Eventbrite's personalized recommendations enhance user engagement and ticket sales.

Upsides

Growing demand for hybrid events expands Eventbrite's market reach and offerings.

AI-driven personalization tools enhance attendee experiences and satisfaction.

Sustainability focus allows Eventbrite to offer eco-friendly event management solutions.

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