Sr. Analyst - Care Delivery Forecasting & Strategy

Job Summary

Our Care Delivery Planning & Strategy team is seeking a Senior Analyst to support forecasting efforts for our Growth Marketing Channels and Specialty Care service lines at Included Health. The candidate will drive efforts around demand and headcount forecasting based on marketing efforts and new bookings with key stakeholders, providing insights on variance to prior forecasts across clients, service lines and channels and assist in defining the requirements for key data pipelines & reporting. The ideal candidate for this remote role will have demonstrated experience working cross-functionally to solve problems at both strategic & tactical levels and will play a critical role in allowing Included Health to grow at scale. This role is a strong fit for candidates who enjoy applying data-driven solutions to address a range of complex challenges in support of our ambitious mission to raise the standard of healthcare for everyone.

Responsibilities

• Create and deliver demand and headcount forecasts for multiple marketing channels and service lines at Included Health in service of balancing member experience, financial targets, and client relationships
• Support our product & engineering teams in developing and managing data pipelines and reporting that measure the product line’s historical demand performance, variance drivers, and operational metrics of effective service delivery
• Work closely with product line Care & Clinical leaders to understand the nuances of the service lines and how to most effectively meet member needs across Care & Clinical staff
• Be a key partner of our Marketing organization to model the impact of efforts across multiple channels & service lines

Required Qualifications

• Bachelor’s/Master’s degree in Business, Statistics, Operations, or other quantitative fields OR 5+ years of total analytics experience
• Experience on financial, analytics, growth marketing & operational teams in fast-paced environments
• Understanding of financial models, marketing attribution, P&Ls, and KPIs as part of planning and execution.
• Mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, Looker, and Anaplan
• Ability to analyze and interpret data in ambiguous & dynamic environments and derive insights that support value delivery & value creation for clients and team members
• Collaborative and comfortable working with a wide range of stakeholders
• Strong communication skills to articulate insights and manage challenging conversations
• Passion for the Included Health mission of raising the standard of healthcare for everyone, everywhere.

Preferred Qualifications

• Prior startup, growth marketing or healthcare experience strongly preferred.

Physical/Cognitive Requirements

• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.

Salary & Benefits

• Employment Type: Full-time
• The United States new hire base salary target ranges for this full-time position are:
  • Zone A: $94,070 - $122,290 + equity + benefits
  • Zone B: $103,477 - $134,519 + equity + benefits
  • Zone C: $112,884 - $146,748 + equity + benefits
  • Zone D: $122,291 - $158,977 + equity + benefits
• This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
• Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate.