[Remote] Sr. Advisory Solution Consultant - Customer Industry Workflows (Strat Tech) at ServiceNow

Los Angeles, California, United States

ServiceNow Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, AIIndustries

Requirements

Candidates must have experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. A minimum of 7 years of pre-sales solution consulting or sales engineering experience in Enterprise Applications is required. Industry experience in Manufacturing, Technology, or Telco is desirable, as is proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions. Experience working collaboratively with product management, product marketing, partners, and professional services, along with territory management skills including pipeline building and working with sales counterparts, is also necessary. Travel may be required.

Responsibilities

The Specialist Solution Consultant will develop, position, and provide industry and product-specific solutions during sales cycles to achieve sales goals. They will support product sales as a technical, industry, and domain expert for client-facing sales teams, leading discovery workshops to understand customer challenges and delivering persona and value-based product demonstrations. Responsibilities include developing client partner relationships, guiding strategic programs in top accounts, providing feedback to product management to influence the product roadmap, sharing best practices with other Solution Consultants, staying current on competitive analysis and market differentiation, and supporting marketing events.

Skills

Technical Consulting
Business Consulting
Solution Design
Product Demonstrations
Sales Cycles
Customer Relationship Management
Strategic Programs
Product Management
Market Analysis
Competitive Analysis
AI

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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