Sr. Account Director - Regulated Data at LiveRamp

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Data Privacy, Marketing TechnologyIndustries

Requirements

Strong leadership capabilities: Ability to steer internal stakeholders towards a common objective, motivate and project manage them
Strong organizational capabilities: Ability to plan ahead, anticipate multiple outcomes and scenarios
Resourcefulness: Ability to source/obtain information not inherently possessed, navigate disparate internal/external resources, not easily swayed
Tact and presence: Able to prepare for C-level conversations (bonus: familiarity with NPV, IRR, ROI), craft & present value summaries from customer's perspective
Strategic insight: Demonstrate understanding of clients’ business goals/objectives, align solutions with their success criteria
Track record of identifying opportunities for upselling and cross-selling to achieve revenue growth targets
Strong relationship & empathy: Digest impact of product/process changes on customer’s business, communicate disruptions, empathize, recommend adjustments
Enterprise B2B SAAS CSM experience, emphasis on Data analytics, Cloud, Collaboration, Identity, or Media Planning
Minimum 5+ years as CSM/Account Director or customer-facing role
History of growth in seniority of roles or size of accounts preferred
Experience with accounts $2M+ in ARR, or negotiation and project management skills
Experience managing 3-5 highly strategic accounts or 20+ $500k+ accounts at once
Familiarity with LiveRamp and its role in ecosystem (brand client or platform side)
Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases
Familiarity with Salesforce or other CRM software
Experience drafting QBRs, executive summaries
Experience managing renewals and partnering with Sales on upsells/cross-sells
Nice to have: Internship experience during college, multiple roles across adtech/martech (Sales or Buy side)

Responsibilities

Own Value Realization & Adoption: Ensure products purchased are utilized, client receives business value and can articulate ROI story
Primary Account Owner / Client POC: Responsible for QBR planning, holistic account strategy, cross-team collaboration with larger account team
Leads Renewals & Risk Mitigation: Lead renewal strategy and execution, proactively identify risks at least 6 months in advance
Drive Overall Revenue Growth: Identify upsell and expansion opportunities for CL, spearhead data monetization strategy to drive variable revenue growth

Skills

Key technologies and capabilities for this role

Account ManagementClient Relationship ManagementValue RealizationRenewal StrategyRevenue GrowthUpsellQBRRisk MitigationStakeholder ManagementProject ManagementStrategic PlanningData MonetizationROI Analysis

Questions & Answers

Common questions about this position

What is the salary or compensation for the Sr. Account Director role?

This information is not specified in the job description.

Is this Sr. Account Director position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Sr. Account Director role?

The role requires strong leadership capabilities including steering stakeholders, motivating teams, and project management; resourcefulness in sourcing information; tact and presence for C-level conversations; strategic insight into client business goals; and strong relationship-building with empathy.

What is the company culture like at LiveRamp?

LiveRamp emphasizes innovation in consumer privacy, data ethics, and identity solutions, fostering a collaborative environment that supports data collaboration across organizations, brands, and global partners while prioritizing compliance and privacy.

What makes a strong candidate for the Sr. Account Director position?

Strong candidates demonstrate a track record of identifying upsell and cross-sell opportunities, enterprise B2B SaaS CSM experience in data analytics, cloud, or collaboration, and the ability to lead renewals, mitigate risks, and drive revenue growth.

LiveRamp

Identity platform for people-based marketing

About LiveRamp

LiveRamp offers an identity platform that connects people, data, and devices for effective marketing. This platform supports people-based marketing, allowing businesses to target their audiences more accurately. LiveRamp operates on a subscription model, providing services like data onboarding and identity resolution to help clients unify and analyze their data. The company aims to empower businesses to use data responsibly while enhancing customer experiences.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$15.6MTotal Funding

IPOCompany Stage

Data & Analytics, Consumer SoftwareIndustries

1,001-5,000Employees