specjalista(-ka) relacji z klientem at Santander

Warsaw, Masovian Voivodeship, Poland

Santander Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, FinanceIndustries

Requirements

  • Minimum secondary education (High School Diploma)
  • Minimum 1 year of experience in banking
  • Ability to communicate in English at a communicative level, enabling contact with foreign clients and assistance in selecting appropriate banking products
  • Category B driving license (preferred)
  • Values customer relationships and long-term trust-based relationships
  • Sets ambitious goals and thrives when working towards them
  • Works well both independently and as part of a team

Responsibilities

  • Support clients in selecting the best banking products and services
  • Provide professional service and the best possible experience during visits to the branch
  • Offer and promote banking products
  • Achieve individual and team sales targets, with monthly bonuses
  • Conduct telephone and direct contact with clients
  • Build long-term relationships with bank clients and acquire new ones
  • Perform daily cash and cashless transactions (in cash handling branches)
  • Work in accordance with existing procedures and quality standards

Skills

Key technologies and capabilities for this role

Customer ServiceBankingSales TargetsClient RelationsEnglish CommunicationCash HandlingProduct PromotionTelephone Contact

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include permanent employment contract after an initial 7-month period, life insurance, private medical care (Medicover) with optional dental package, employee loan offer, cafeteria system, funding for preschool/daycare, Multisport card, wellbeing activities, volunteering opportunities, and additional benefits.

Is this a remote or onsite position?

This is an onsite position in a branch in Warsaw, Poland.

What are the key requirements for this role?

Requirements include minimum secondary education, at least 1 year of banking experience, communicative English for client contact, and personal attributes like valuing customer relationships, setting ambitious goals, and working well independently or in a team. A category B driving license is preferred.

What is the company culture like?

The company values relationships, aims to provide the best customer experience in the financial sector, and seeks individuals who enjoy building long-term trust-based relationships. Employees are expected to work well both independently and as part of a team.

What is the salary for this position?

This information is not specified in the job description.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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