Specialist Order Entry at Abbott

Warsaw, Woj. Mazowieckie, Poland

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, DiagnosticsIndustries

Requirements

University degree
Minimum 2 years experience in a similar position
Strong communication skills both verbal (including telephone) and written
Patience and the ability to deal with crisis situations
Good MS Office knowledge; minimum basic level of Excel knowledge
Customer oriented mindset
Leadership skills (advantage)
Native Polish language, good English
Strong team player
Ability to work in a hybrid model (4 days per week from the office)

Responsibilities

Processing of orders through a standard order entry system
Handling incoming customer orders (E-Mail, electronic orders)
Providing logistical counsel to dedicated sales representatives and customers
Supporting customers with questions regarding orders, logistics, pricing, invoicing
Controlling delivery, compliant handling, and problem solving
Handling back orders - reservations for critical products and providing information to customers
Maintenance of standing orders
Ensuring professional support for cross Division shared service responsibilities
Operating under Abbott Policies and procedures
Ensuring that orders and customer orders are performed accurately

Skills

Key technologies and capabilities for this role

Order EntryCustomer ServiceOrder ProcessingLogisticsPricingInvoicingBack Order HandlingComplaint Handling

Questions & Answers

Common questions about this position

What compensation and benefits does Abbott offer?

Abbott provides competitive salaries, bonus potential, and an excellent package of benefits including sports' card, life insurance, private medical care, stock purchase plan, and many others.

Is this role remote or office-based, and what's the work arrangement?

This is an office-based role in Warsaw, Mokotow, requiring regular presence in the office with the ability to work in a hybrid model of 4 days per week from the office.

What skills and qualifications are required for the Specialist Order Entry role?

Required qualifications include a university degree, minimum 2 years of experience in a similar position, strong communication skills (verbal and written), good MS Office knowledge with basic Excel, customer-oriented mindset, Polish native and good English, and strong team player abilities.

What is the company culture like at Abbott?

Abbott fosters a culture where you can do work that matters, grow, learn, care for yourself and family, be your true self, with career development opportunities, and is recognized as a great place to work, one of the most admired companies, and best for diversity, working mothers, female executives, and scientists.

What makes a strong candidate for this Customer Service Specialist role?

A strong candidate has a university degree, at least 2 years of similar experience, strong communication skills, patience for crisis situations, customer-oriented mindset, good English alongside native Polish, and is a team player; leadership skills are an advantage.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free