Soultion Consultant at MRI Software

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Real Estate, Prop-Tech, Facilities ManagementIndustries

Requirements

1 to 2 years of working experience in the same domain
Degree in Accounting or Information Technology or equivalent working experience
Strong Team player
Customer and solution centric
Knowledge of software implementation methodology
Excellent written and oral communication skills
High initiative and self-motivation
Ability to travel (10-20%)

Responsibilities

Establish and build strong relationships with clients
Liaise with Clients to collect, understand and define business requirements
Deliver high quality generic system training and, where required and in scope, training customized to client’s business processes
Manage communication with software vendors on any issues affecting clients
Identify up-sell opportunities and help clients understand the associated value propositions
Gather requirements for data conversions and assist clients with preparing for data migration
Learn MRI facilities management software and solutions
Develop Business and Functional Requirements Documents to allow clients to approve solutions for build and/or implementation
Test technical development work to ensure that it meets client requirements and internal quality standards and support the development team
Manage delivery of work packages (customizations, report design, new software and related business processes, training etc.) to clients, from initial request through to go-live
Manage client system testing and rollout activities
Provide advanced problem solving, troubleshooting and system consultation
Facilitate solution design workshops to determine project and/or process requirements
Deliver high-quality solutions within budget and to schedule
Prepare client specific documentation when needed
Communicate regularly with senior team members and project managers regarding task or project status
Become a subject matter expert on the products, business processes, data, and reporting
Recommend business process improvements, where appropriate

Skills

Key technologies and capabilities for this role

MRI SoftwareReal Estate SoftwareFacilities ManagementData MigrationRequirements GatheringBusiness RequirementsFunctional RequirementsSystem TestingCustomizationsReport DesignTroubleshootingClient Training

Questions & Answers

Common questions about this position

What benefits are offered for this Implementation Consultant role?

Benefits include flexible working arrangements, annual performance-related bonus, 6x Flexi AnyDay to knock 2.5 hours off your day, Me Days with additional 3 days of annual leave for qualifying employees, and an engaging, fun & inclusive culture.

Is this a remote position or are there office requirements?

The role offers flexible working arrangements, but specific details on remote work or office requirements are not provided.

What are the key requirements for this position?

Requirements include 1 to 2 years of working experience in the same domain, a degree in Accounting or Information Technology or equivalent, strong team player qualities, customer and solution centric mindset, knowledge of software implementation methodology, excellent written and oral communication skills, high initiative and self-motivation, and ability to travel 10-20%.

What is the company culture like at MRI Software?

MRI Software has an engaging, fun & inclusive culture, as highlighted in their APAC Insta feed and stories.

What makes a strong candidate for this Implementation Consultant role?

Strong candidates will have 1-2 years of relevant experience, a degree in Accounting or IT, be strong team players with customer-centric approaches, knowledge of software implementation, excellent communication skills, self-motivation, and willingness to travel 10-20%.

MRI Software

Real estate software for property management

About MRI Software

MRI Software provides software solutions designed for the real estate industry, focusing on property management, lease management, and digital services. Their products help real estate owners, operators, and occupiers manage various aspects of their operations, including tenant communications and financial reporting. The software integrates easily with existing systems, making it user-friendly for clients. Unlike many competitors, MRI Software operates on a subscription-based model, which allows for a consistent revenue stream and ongoing improvements to their offerings. The company also has a partner ecosystem that enables clients to customize their software experience, adding further value. The main goal of MRI Software is to enhance operational efficiency and streamline property management for their clients in the global real estate market.

Solon, IowaHeadquarters

1971Year Founded

$3.4MTotal Funding

DEBTCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Private Medical Insurance

Income Protection Plans

Personal Pension plan

Parental Leave

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Flexi Any-Day

Paid Holidays

Pet Insurance

Unlimited Paid Time Off

Hybrid Work Options

Mental Health Support

Wellness Program

Risks

Technical challenges in integrating Mesh's platform may lead to client dissatisfaction.

iInterchange acquisition could divert focus from core real estate software offerings.

Capita One acquisition may strain MRI's financial resources, affecting strategic investments.

Differentiation

MRI Software offers a comprehensive and flexible technology platform for real estate.

The company has a strong partner ecosystem enhancing client customization and optimization.

MRI Software's subscription model ensures steady revenue and continuous innovation.

Upsides

Increased demand for AI-driven property management boosts MRI's market potential.

Strategic acquisitions like iInterchange expand MRI's service offerings globally.

Partnerships, such as with Mesh, enhance MRI's property management platform capabilities.

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