Implementation Consultant - Administrative Services
Voya FinancialSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Real Estate, Prop-Tech, Facilities ManagementIndustries
Requirements
- 1 to 2 years of working experience in the same domain
- Degree in Accounting or Information Technology or equivalent working experience
- Strong Team player
- Customer and solution centric
- Knowledge of software implementation methodology
- Excellent written and oral communication skills
- High initiative and self-motivation
- Ability to travel (10-20%)
Responsibilities
- Establish and build strong relationships with clients
- Liaise with Clients to collect, understand and define business requirements
- Deliver high quality generic system training and, where required and in scope, training customized to client’s business processes
- Manage communication with software vendors on any issues affecting clients
- Identify up-sell opportunities and help clients understand the associated value propositions
- Gather requirements for data conversions and assist clients with preparing for data migration
- Learn MRI facilities management software and solutions
- Develop Business and Functional Requirements Documents to allow clients to approve solutions for build and/or implementation
- Test technical development work to ensure that it meets client requirements and internal quality standards and support the development team
- Manage delivery of work packages (customizations, report design, new software and related business processes, training etc.) to clients, from initial request through to go-live
- Manage client system testing and rollout activities
- Provide advanced problem solving, troubleshooting and system consultation
- Facilitate solution design workshops to determine project and/or process requirements
- Deliver high-quality solutions within budget and to schedule
- Prepare client specific documentation when needed
- Communicate regularly with senior team members and project managers regarding task or project status
- Become a subject matter expert on the products, business processes, data, and reporting
- Recommend business process improvements, where appropriate
Skills
MRI Software
Real Estate Software
Facilities Management
Data Migration
Requirements Gathering
Business Requirements
Functional Requirements
System Testing
Customizations
Report Design
Troubleshooting
Client Training
MRI Software
Real estate software for property management
About MRI Software
MRI Software provides software solutions designed for the real estate industry, focusing on property management, lease management, and digital services. Their products help real estate owners, operators, and occupiers manage various aspects of their operations, including tenant communications and financial reporting. The software integrates easily with existing systems, making it user-friendly for clients. Unlike many competitors, MRI Software operates on a subscription-based model, which allows for a consistent revenue stream and ongoing improvements to their offerings. The company also has a partner ecosystem that enables clients to customize their software experience, adding further value. The main goal of MRI Software is to enhance operational efficiency and streamline property management for their clients in the global real estate market.
Solon, IowaHeadquarters
1971Year Founded
$3.4MTotal Funding
DEBTCompany Stage
Enterprise Software, Real EstateIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Private Medical Insurance
Income Protection Plans
Personal Pension plan
Parental Leave
Paid Vacation
401(k) Company Match
Tuition Reimbursement
Flexi Any-Day
Paid Holidays
Pet Insurance
Unlimited Paid Time Off
Hybrid Work Options
Mental Health Support
Wellness Program
Risks
Technical challenges in integrating Mesh's platform may lead to client dissatisfaction.
iInterchange acquisition could divert focus from core real estate software offerings.
Capita One acquisition may strain MRI's financial resources, affecting strategic investments.
Differentiation
MRI Software offers a comprehensive and flexible technology platform for real estate.
The company has a strong partner ecosystem enhancing client customization and optimization.
MRI Software's subscription model ensures steady revenue and continuous innovation.
Upsides
Increased demand for AI-driven property management boosts MRI's market potential.
Strategic acquisitions like iInterchange expand MRI's service offerings globally.
Partnerships, such as with Mesh, enhance MRI's property management platform capabilities.
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