Solutions Architect (Post Sales)
AiseraSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Consumer SoftwareIndustries
Requirements
Candidates should have over 7 years of experience in a Solutions Engineer or similar role, managing relationships with large, global organizations while working with a technical enterprise product. A solid track record of delivering exceptional pre-sales customer experiences is required, along with experience in providing higher-level security and compliance support and a thorough understanding of IT security principles. Exceptional presentation and communication skills, especially when engaging with executives, are essential. Candidates should demonstrate a humble attitude, eagerness to help, strong problem-solving skills, and the ability to manage multiple projects effectively.
Responsibilities
The Solutions Engineer will deliver an exceptional pre-sales customer experience and provide technical expertise during the pre-sales process. They will demonstrate how the ChatGPT business product addresses customers' business needs through demos and proof of concepts. The role includes serving as the first line of defense for security and compliance questions, creating and maintaining documentation related to the pre-sales process, and developing strong customer relationships. Additionally, they will foster customer advocacy, represent the voice of the customer internally, and collaborate closely with Sales and GRC teams to ensure a seamless pre-sales experience.
Skills
Technical Expertise
Pre-sales
Customer Experience
Demo Delivery
Use Case Scoping
Proof of Concepts
Security
Compliance
Documentation
Customer Relationship Management
OpenAI
Develops safe and beneficial AI technologies
About OpenAI
OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.
Key Metrics
San Francisco, CaliforniaHeadquarters
2015Year Founded
$18,433.2MTotal Funding
LATE_VCCompany Stage
AI & Machine LearningIndustries
1,001-5,000Employees