Solutions Consultant
UserTestingSalary not specified
- Full Time
- Junior (1 to 2 years)
$110,000 – $140,000Compensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, BiotechnologyIndustries
Requirements
Candidates should possess 2-4 years of pre-sales or software experience within the technology industry, along with technical presentation skills and the ability to educate others on complex technical concepts. A Bachelor's degree in Engineering or Computer Science, or an equivalent qualification, is required, alongside excellent communication, critical thinking, and analytical skills.
Responsibilities
The Solutions Engineer will collaborate with Sales and Success teams on discovery calls, demos, and proof-of-concept execution, evangelizing new product features and providing customer feedback to the product team. They will guide prospects and customers on product integration, uncover and resolve technical challenges during evaluations and onboarding, and coordinate resolutions including technical troubleshooting. Additionally, the Solutions Engineer will leverage customer understanding to identify revenue opportunities and increase the impact of high-value services.
Skills
Technical Presentation
Communication Skills
Critical Thinking
Analytical Skills
Product Integration
Technical Troubleshooting
Customer Feedback
Sales
SmartBear
Tools for web and API testing
About SmartBear
SmartBear provides a suite of tools for web and API testing, performance monitoring, and test management aimed at improving the quality and performance of software applications. Their products help developers and testers ensure that applications are reliable, secure, and perform well. These tools support various testing types, including functional and performance testing, and are designed to integrate with popular development environments like Jira and CI/CD pipelines. SmartBear differentiates itself by offering a comprehensive range of solutions that cater to modern development practices such as Agile and DevOps, making it easier for teams to deliver high-quality software efficiently. The company's goal is to be a trusted partner in the software development community, helping over 6 million users and 22,000 companies worldwide achieve their software quality objectives.
Somerville, MassachusettsHeadquarters
2003Year Founded
$21.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees