Solution Engineer (Pre-Sales)
Union.aiSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Field Service Management, Software as a Service (SaaS)Industries
Requirements
Candidates should possess at least 3 years of experience supporting the sales organization with data analytics and AI offerings, demonstrating a strong ability to learn and articulate complex technology effectively, and exhibiting a strategic, customer-focused mindset with excellent problem-solving and communication skills.
Responsibilities
The Solutions Engineer will develop and maintain strong relationships with prospects and key customer accounts to support deal closure, serve as the Wavelyics Product & Sales expert by addressing technical and product-related questions throughout the sales cycle, understand and articulate competitive advantages, collaborate with product and engineering teams to refine messaging, develop sales playbooks, cultivate customer relationships to drive testimonials and case studies, and occasionally lead or support sales pursuits.
Skills
Technical support
Product knowledge
Customer relationship management
Sales support
AI-powered analytics
Software solutions
Workwave
Software solutions for field service management
About Workwave
WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.
Holmdel Township, New JerseyHeadquarters
1984Year Founded
$8.1MTotal Funding
SEEDCompany Stage
Enterprise Software, Financial ServicesIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Mental Health Support
Tuition Reimbursement
Paid Sick Leave
Risks
Increased competition from FieldEdge, Housecall Pro, and ServiceTitan threatens market share.
TEAM Software acquisition may pose integration challenges and distract from core operations.
Economic uncertainty could lead businesses to cut back on software investments.
Differentiation
WorkWave offers AI-driven route optimization, unique in the green industry.
The company provides flexible financing options through partnerships with Wisetack and YouLend.
WorkWave's PestPac platform is modernized and internationally accessible, enhancing global reach.
Upsides
WorkWave's software bookings increased by 34% in Q3 year over year.
The company saw a 66% increase in new customers compared to Q3 2022.
WorkWave's strategic partnerships enhance customer satisfaction and sales potential.
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