[Remote] Solutions Engineer at Workwave

Atlanta, Georgia, United States

Workwave Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Field Service Management, Software as a Service (SaaS)Industries

Skills

Key technologies and capabilities for this role

Technical supportProduct knowledgeCustomer relationship managementSales supportAI-powered analyticsSoftware solutions

Questions & Answers

Common questions about this position

What is the salary range for the Solutions Engineer position?

The base salary ranges from $120,000 to $240,000 per year, plus commission. The final offer depends on qualifications, experience, and budget.

Is this Solutions Engineer role remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this Solutions Engineer role?

Candidates need 3+ years supporting sales with data analytics and AI offerings, strong ability to learn and articulate complex technology customer-centrically, proven rapport-building and business needs understanding, plus strategic mindset with problem-solving and communication skills.

What is the company culture like at WorkWave?

WorkWave focuses on building innovative AI software for essential industries, emphasizes growth during the Wavelytics launch, and values collaboration across product, engineering, and sales teams in a scaling environment driven by automation and digital transformation.

What makes a strong candidate for the Solutions Engineer position?

Strong candidates have 3+ years supporting sales with data analytics and AI, excel at articulating complex tech customer-centrically, build rapport quickly, and demonstrate strategic problem-solving and communication skills.

Workwave

Software solutions for field service management

About Workwave

WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.

Holmdel Township, New JerseyHeadquarters
1984Year Founded
$8.1MTotal Funding
SEEDCompany Stage
Enterprise Software, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Mental Health Support
Tuition Reimbursement
Paid Sick Leave

Risks

Increased competition from FieldEdge, Housecall Pro, and ServiceTitan threatens market share.
TEAM Software acquisition may pose integration challenges and distract from core operations.
Economic uncertainty could lead businesses to cut back on software investments.

Differentiation

WorkWave offers AI-driven route optimization, unique in the green industry.
The company provides flexible financing options through partnerships with Wisetack and YouLend.
WorkWave's PestPac platform is modernized and internationally accessible, enhancing global reach.

Upsides

WorkWave's software bookings increased by 34% in Q3 year over year.
The company saw a 66% increase in new customers compared to Q3 2022.
WorkWave's strategic partnerships enhance customer satisfaction and sales potential.

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