Solutions Engineer - Wavelytics

Position Overview

WorkWave is seeking a Solutions Engineer to play a pivotal role in driving sales by providing technical support to Account Executives and Account Managers for our Wavelytics software solutions. As a trusted advisor, you will ensure prospects and customers fully understand the value and functionality of our offerings, contributing to deal closure and fostering long-term customer relationships.

About WorkWave

At WorkWave, we build innovative software solutions with AI capabilities for professionals in essential industries such as pest control, lawn care, commercial cleaning, and security services. Our platform serves over 8,000 customers globally, empowering service professionals to manage their businesses end-to-end, from customer acquisition to billing and payments. Our vision is to empower the world's mobile service workers to build a brighter future.

Why Join Now?

We are at an exciting growth phase, particularly with the launch of Wavelytics, our new AI-powered analytics suite. This launch presents new opportunities to deliver value to our customers and for our team to grow. WorkWave operates in the rapidly accelerating field service management market, driven by global trends in automation, sustainability, and digital transformation. Joining now means being part of our scaling efforts to meet massive demand and lead the future of service software.

Responsibilities

• Develop and maintain strong relationships with prospects and key customer accounts to support deal closure.
• Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle.
• Understand and articulate the competitive advantages of Wavelytics and AI, effectively differentiating our solutions.
• Communicate best practices for data protection, AI, and security considerations.
• Collaborate with product, engineering, and sales teams to refine messaging for new features and maximize market impact.
• Develop and maintain sales playbooks aligned with product enhancements.
• Cultivate customer relationships to drive testimonials and case studies highlighting product success.
• At times, lead sales pursuits or support sales pursuits as required.

Requirements

• 3+ years of experience supporting sales organizations with data analytics and AI offerings.
• Strong ability to learn and articulate complex technology in a customer-centric manner.
• Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions.
• Strategic, customer-focused mindset with excellent problem-solving and communication skills.

Compensation

• Base Salary: $120,000 - $240,000 per year (plus commission).
• Note: The final offer will depend on qualifications, relevant experience, and the organization's budget. More details will be provided during the interview process.

Company Culture

• Work Environment: Laid back yet professional, with a casual work environment and remote work flexibility. We are passionate about developing creative, innovative, and best-in-class solutions that contribute directly to customer success.
• Impact: We care deeply and deliver services and solutions that make a real difference in the lives of our clients and their businesses.
• Values: We openly accept others and build strong partnerships based on trust. Teamwork and collaboration are key to helping colleagues and customers solve challenges.

Employment Type

• Full-time

Location Type

• [Information not provided]