Solutions Engineer

Position Overview

• Location Type: Remote
• Job Type: FullTime
• Salary: $120K - $140K

Tapcart is the ultimate mobile commerce platform fueling the fastest-growing brands. We power mobile apps for over 50 million consumers worldwide, processing over $6 billion in mobile commerce revenue. Almost all e-commerce traffic comes from a mobile device; we turn these users into high retention growth for some of the largest brands, including Béis, Princess Polly, Ruggable, and many more. Tapcart is trusted by thousands of brands to power their mobile experience by building mobile apps in hours (not months).

As a Tapcart Solutions and Services Engineer, you will collaborate with our client success and engineering teams to develop Custom Blocks efficiently and accurately. You will play a crucial role in building Custom Blocks and React web apps for existing and prospective clients, ensuring a seamless user journey and enhancing the overall mobile app experience.

Requirements

• Strong knowledge of front-end web development.

Responsibilities

• Assist clients in building and customizing their mobile apps using the Tapcart platform.
• Troubleshoot issues related to Custom Blocks and provide prompt, effective technical support.
• Understand client needs for Custom Blocks and work closely with clients to align their app vision with Tapcart's capabilities.
• Develop and customize Custom Blocks and React.js apps to meet client-specific requirements.
• Enhance app features and user experience through customized functionality.
• Develop and train internal and external partner engineers on best practices to deliver clean code for merchants.
• Collaborate with Tapcart's engineering team to ensure seamless development and delivery of Custom Blocks.
• Identify and report bugs or issues related to Custom Blocks.
• Contribute to effective solutions and work alongside the engineering team to implement fixes and improvements to the Developer Tools platform.
• Stay up-to-date with the latest trends and technologies in mobile app development and Custom Blocks and React.js apps.
• Provide the best possible support and guidance to Tapcart's clients, ensuring their apps remain cutting-edge and competitive.
• Aligning with Merchants and Partners: Engage with merchants and partners who use Tapcart's Developer Tools. Build strong relationships and open communication with stakeholders. Foster a collaborative environment and drive continuous improvement of Tapcart's platform and services.

Company Information

Tapcart is the ultimate mobile commerce platform fueling the fastest-growing brands. We power mobile apps for over 50 million consumers worldwide, processing over $6 billion in mobile commerce revenue. Almost all e-commerce traffic comes from a mobile device; we turn these users into high retention growth for some of the largest brands, including Béis, Princess Polly, Ruggable, and many more. Tapcart is trusted by thousands of brands to power their mobile experience by building mobile apps in hours (not months).