Developer Advocate
ElevenLabsSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, BiotechnologyIndustries
Requirements
Candidates should have 1–2 years of experience in advanced technical support, developer relations, or a similar customer-facing role involving platform technologies, and be comfortable working with JavaScript, REST APIs, OAuth flows, and JSON — and have experience troubleshooting and debugging workflows that use these tools.
Responsibilities
The Developer Support Engineer will investigate and resolve developer- and admin-related support cases involving Airtable’s scripting, automation, API, OAuth/SSO, and third-party integrations, partner with more senior engineers to triage high-complexity cases and collaborate on solutions to ambiguous or novel technical issues, contribute to and maintain internal documentation, debugging guides, and reusable support content to scale resolution of recurring issues, work closely with cross-functional teams (Product, Engineering, Success) to escalate bugs, surface user pain points, and advocate for improvements, support improvements to our triage workflows and internal tools by flagging friction points and suggesting solutions, and participate in developer community channels and forums to understand pain points and provide guidance where appropriate.”} ID: 441995`
{
Skills
APIs
Scripting
Automation
OAuth
SSO/SAML
Troubleshooting
Documentation
Support
Cross-functional collaboration
Airtable
SaaS platform for workflow and data management
About Airtable
Airtable offers a platform that merges spreadsheet and database functionalities, allowing users to manage workflows and data without advanced technical skills. The platform is adaptable for various uses, such as project management and customer relationship management, and enables users to visualize data in multiple formats. Operating on a subscription-based model, Airtable provides different pricing tiers to cater to a wide range of clients, from individuals to large organizations. The company's goal is to empower users to effectively manage their data and workflows, making software creation accessible to everyone.
San Francisco, CaliforniaHeadquarters
2012Year Founded
$1,315.7MTotal Funding
SERIES_FCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
We have your medical, dental, and vision insurance 100% covered (and your dependents covered at 80%)
High deductible health plan available with health savings account contribution
Complimentary One Medical membership for individuals and dependents
Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
Complimentary mental health support via Modern Health Family planning support (fertility, adoption, and surrogacy)
Flexible and generous time off and sick time benefits
16 weeks of parental leave
Annual Learning & Development wallet to support your career development
Emergency backup care for dependents
Access to financial planning and legal support
Risks
Competition from Notion and Coda threatens Airtable's market share.
AI advancements by competitors may outpace Airtable's innovations.
Reliance on third-party integrations poses potential strategic risks.
Differentiation
Airtable combines spreadsheet and database functionalities for custom app creation.
The platform offers a no-code solution, appealing to non-technical users.
Airtable's tiered pricing caters to a wide range of users and businesses.
Upsides
Growing demand for no-code platforms boosts Airtable's market potential.
Recent AI platform launch aligns with trends in AI-driven project management.
Airtable's integration with IBM enhances its collaborative tool offerings.
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